Routine employee IT issues are bogging down your service desk and frustrating employees
Nexthink Act combines powerful custom data retrieval and remediation capabilities to deliver dramatic results in the area of compliance and incident management.
Remediation made simple
Give your support desk the ability to remotely resolve incidents using an extensive catalog of one-click or automated actions to fix common IT issues, install important software, update critical services and much more. Quickly extend your capabilities by adding your own customized remediation scripts to the catalog.
Quickly retrieve any specific device data that you need across both Windows and Mac platforms. Gain a granular level of insight into the health of any device and enhance the diagnosis of complex incidents to drastically reduce ticket count and give valuable time back to your support teams.
Prior to Nexthink, my agents would spend 7-10 minutes logging into various screens while troubleshooting common service desk problems