Privacy Policy

We are committed to protecting your privacy. This Privacy Policy applies to all of our websites (Websites). This Privacy Policy governs our data collection, processing and usage practices. By using the Websites, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites. Data Transfer Your personal information may be transferred to countries other than your own to process and store data in accordance with our Privacy Policy and to provide you with products and services. Some of these countries may not have the same data protection safeguards as the country where you reside. By using our products and services, you consent to us transferring your data to these countries. We are committed to ensuring your information is protected and apply safeguards in accordance with applicable law. Nexthink complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. The U.S. Department of Commerce continues to administer the U.S.-EU Safe Harbor program despite a European Court of Justice Decision that invalided Safe Harbor in October 2015. Nexthink will continue to operate on the basis of Safe Harbor standards pending U.S. and EU government action on a replacement program. 1. Important Information 1.1. Changes to this Privacy Policy We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. If we make any material changes we will notify you by posting the revised Privacy Policy on our Websites. Your continued use of the Websites and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy. 1.2. Contact Us If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at [email protected]. 2. Information We Collect 2.1. When You Visit our Websites You are free to explore the Websites without providing any information about yourself. When you visit the Websites, we sometime request that you provide Personal Information about yourself, and we collect Navigational Information. 2.2. When You Use our Mobile Application In addition to information we collect on our Websites, when you use our Mobile Application we also collect your city location, device model and version, OS version. 2.3. "Personal Information" This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers. 2.4. "Navigational Information" This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below. 2.5. Information About Children The Websites are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at [email protected], so that we may delete the information. 3. How We Use Information We Collect 3.1. Compliance with Our Privacy Policy We use the information we collect only in compliance with this Privacy Policy. 3.2. We Never Sell Personal Information Nexthink will not sell, rent or lease your personal information, or share it with others, except as indicated in this Privacy Statement. 3.3. Disclosures of Personal Information Nexthink will not disclose an individual's personal information to third parties, except when one or more of the following conditions is true: Nexthink may share your information to protect the safety, property, or other rights of Nexthink, its affiliates, customers, or associates, or when we believe that the law requires it. We will share your information: Additionally, Nexthink may use “non-identifying” information in the aggregate to better design our website and to share with our business partners. For example, Nexthink may inform a business partner of the total individuals visiting a certain area on our website, but we would not disclose any personal information that could be used to identify those individuals. 3.4. Bizible Collection Disclosure Nexthink has entered into a license and service agreement with Bizible Inc., a Washington corporation (Bizible). Bizible assists Nexthink with evaluating and optimizing marketing campaigns based on information collected from Nexthink’s website. Bizible, or its contractor, will collect and use information (including personal information as defined in section 2.3 of this policy) from users of the business website in connection with the services that Bizible provides. Bizible provides Nethink with business to business marketing attribution software and services. To see more regarding Bizible’s privacy policy go to http://www.bizible.com/privacy-policy. 3.5. Use of Personal Information In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. 3.6. Use of Navigational Information We use Navigational Information to operate and improve the Websites. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Nexthink. 3.7. Customer Testimonials and Comments We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial. 3.8. Security of your Personal Information We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. (All Personal Data will be stored subject to appropriate technical and organizational security measures designed to protect against unauthorized or unlawful processing. We store the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we can’t guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites. 3.9. Social Media Features Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them. 3.10. External Websites Our Websites provide links to other websites. We do not control, and are not responsible for, the content or privacy practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have. 3.11. Retention of Personal Information We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you and we then securely delete the information. We will delete this information from the servers at an earlier date if you so request by contacting us at [email protected]. 3.12. International Transfer of Information To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States. This Privacy Policy shall apply even if we transfer Personal Information to other countries. 3.13. Corporate Events If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company will receive all information gathered by Nexthink on the Websites and the Subscription Service. 4. Navigational Information 4.1. Cookies We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your computer’s hard drive by a Web server. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. 4.2. Log Files We may collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personally identifying information. 5. Opting Out and Unsubscribing  5.1. Reviewing, Correcting and Removing Your Personal Information If you provide us with your Personal Information, you have the following rights with respect to that information: To exercise any of these rights, please contact us at [email protected] or by mail to Nexthink S.A. Centre Malley-Lumières, Chemin du Viaduc 1 1008 Prilly, Switzerland. Attention: Privacy. We will promptly change, correct, or delete your information and notify you of the action we have taken. 5.2. To Unsubscribe From Our Communications You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails, or by sending us email at [email protected], or by sending us postal mail to Nexthink S.A. Centre Malley-Lumières, Chemin du Viaduc 1 1008 Prilly, Switzerland. Attention: Privacy.