Technology failures exacerbate an already stressful situation, Wright says, and have a ripple effect on performance and mental well-being. “The visibility that Nexthink provides us helps us combat this issue, getting to employees before the issue disrupts their workflow,” he says.

IT’s role has grown from supplying and overseeing IT equipment to creating and maintaining the entire work environment.

A new report by Nexthink found that organizations have the potential to reduce their CO2 emissions by a minimum of 695 kilograms of CO2 per week simply by educating workers about smart computing habits and by eliminating applications that are heavy emitters.

Switzerland-based software maker Nexthink said on Monday it has raised $180 million from private equity firms Permira, Highland Europe and Index Ventures at a valuation of $1.1 billion, mainly to expand in the United States.