Thanks to Nexthink and its real-time capabilities we reduced service desk calls by 34%!

With Nexthink we are able to have a factual and complete understanding of all end-user activities, and baseline the user experience to tangible metrics.

Nexthink enables SITA to bring end-user IT analytics to the air transport industry, which will address our customers frequently raised concerns in relation to endpoint security and enhancing the end-user experience.

Nexthink has paid dividends and rapidly enabled ICT to become a more proactive provider of technical services. It has proven beneficial across of number of areas, including incident management, sustainability, security and cost reduction.

Nexthink greatly improves both our end-user and customer satisfaction. It allows us to immediately be alerted on issues to identify and resolve them including for our critical banking applications.

Nexthink is complementary to our existing tools and is very innovative. It allows us to be more proactive and to reduce the number of technical support demands.