IT Leaders Must Assure Digital Employee Experience
Without a strategic and actionable view of Digital Employee Experience (DEX), IT Leaders will always be behind; continually reacting to employee-reported technical issues after the fact instead of strategically prioritizing their teams' objectives. Without the right view, teams will continually fail to deliver the experience that employees expect.
Proactive, Experience-Centric IT Management
Experience Central continuously captures actionable experience-centric technical metrics that map to the real employee journeys while using technology - the high-confidence, proactive insight and actionability IT leaders need to cost-effectively assure optimum employee experience and productivity.
Convert Scattered Feedback into Focused IT Priorities
Convert thousands of employee comments into prioritized strategic actions with AI. Automatically analyze open-text feedback to identify high-impact DEX issues by department, topic, and sentiment. Get immediate strategic intelligence on what's really impacting productivity, with AI-powered recommendations to fix it.
Proactive Ticket Prevention
The continuous view of every aspect of employee experience enables IT leaders and their teams to see, diagnose, and fix Issues before they result in employee tickets, reducing costs and improving employee productivity and experience.
Magnify Success
Detailed, real-time DEX visibility - including benchmarking of industry peers - gives IT leaders the strategic data you need to identify, replicate, and communicate organizational DEX best practice successes to speed cost-savings and productivity gains.
Optimized Resources
Score impact views of the most urgent situations let leaders and their teams prioritize areas yielding maximum benefit. With this data, you can easily answer the questions: “where do we stand?”, “what should we improve?”, and “where should we invest?”
Why Nexthink?
Only Nexthink Infinity gives IT the universal visibility required to solve any employee issue rapidly and cost-effectively.
Discover Key Features
Strategic Perspective
View, analyze, and proactively manage every aspect of employee DEX with customized dashboards to meet your business needs. Always have a complete, strategic picture of employee experience at your fingertips—no surprises or gaps.
Application Aware
Uncover a clear picture of the true employee experience using applications to help prioritize cross-team improvement activities with a detailed view into employee digital experience spanning every application.
Actionable Visibility
Nexthink combines technical and employee sentiment into actionable insights. Prioritize your IT team's next strategic move based on the potential impact to minimize employee time loss caused by technology, reduce the number of affected employees, or how to best improve your organizations DEX score.
We needed a tool to present all the different data in a readable way. With Nexthink, we received readable data in order to improve the digital experience." Oliver Ackman, Service Delivery Leader - Workplace Services
When we first looked at Nexthink, it was like a revelation. We could suddenly see what our environment looks like. - Pascal Probst, Product Owner - Digital Workplace - Client Engineering
What Nexthink’s been able to do is give us that visibility into our world that we never had. What's going to be the biggest bang for the buck? Let’s get the big picture and then walk through it and prioritize the work." - Derek Whisenhunt, Southwest Airlines
We needed a tool to present all the different data in a readable way. With Nexthink, we received readable data in order to improve the digital experience." Oliver Ackman, Service Delivery Leader - Workplace Services
When we first looked at Nexthink, it was like a revelation. We could suddenly see what our environment looks like. - Pascal Probst, Product Owner - Digital Workplace - Client Engineering