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It’s here! The first complete platform for Digital Employee Experience Management. View Press Release

Nexthink and ServiceNow

The best ITSM tool in the market is only as good as the data it can gather.

ServiceNow is recognized as the industry-leading IT Service Management platform, providing a single system of record, engagement and action for thousands of enterprises globally.

With Nexthink, ServiceNow consoles are populated with real-time end-user data, enabling companies to improve their incident management, problem management and IT governance. With this integration, you will be able to dramatically reduce mean time to repair, stop incidents from happening in the first place and empower your L1 service desk team to become proactive.

Solve issues faster

The Nexthink Incident Management Connector for ServiceNow enables IT support to dramatically reduce MTTR across all phases of the incident management process, with real-time checklists, 1-click remediation and remote action execution.

Build a trustworthy CMDB

The Nexthink CMDB Connector populates the ServiceNow CMDB with real-time endpoint analytics and user sentiment data, supporting improved asset tracking, root cause analysis and risk management

Enhance your event management processes

The Nexthink Event Connector enables IT to take on a more employee-centric approach in event and ticket management processes to improve IT productivity, employee satisfaction and business well-being.

Virtual Agent Integration (Beta)

Enhance your ServiceNow Virtual Agent with real-time Nexthink intelligence to increase contextual accuracy and simplify problem diagnosis.

Find out more!