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Nexthink Library

Extend and enhance Nexthink with our ever-growing Library of ready to use content packs and integrations.

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Windows Registry

Retrieve the value data of up to three Windows Registry properties in order to collect information regarding, for example, device configuration, installed software and physical components.

Windows Management Instrumentation

Retrieve miscellaneous system data and assess the status of the devices by collecting instances of Windows Management Instrumentation (WMI) classes.

Windows Domain Management

Perform investigations of domain related features, such as status of joining domain, and processing status of Group Policies.

Windows Defender Management

Manage Windows Defender and retrieve information about component versions and status, as well as trigger a virus definition update if needed, or a scan on a target device.

Windows 10 User Experience

Customize Windows 10 settings and modify the hard-to-manage Windows 10 features that impact the user experience.

Windows Update

Ensure that all devices have installed the latest security updates by triggering Windows Update to scan for updates, detect if a device is reboot-pending, check execution status of latest Windows Feature Update and investigate its potential failure reason. Execute Microsoft patch installation using Windows Update Standalone Installer (wusa.exe).

Windows Service Information

Ensure that required services are functioning correctly by retrieving and setting the status and startup type of Windows services.

Windows Information

Provide information that is useful for troubleshooting common Windows issues and gaining better insight into the health of your devices. Also, retrieve memory dumps of BSOD errors or system/application crashes and provide a thorough diagnostic from them. Also provides the Windows Experience Score when the precalculated score is correct, if not, it is recalculated.

Windows Compliance

Verify Trust Root Certificate Authorities installed or remove certificates, hosts file, SMB configuration, NTLM level on any device and Windows Security Center status.

Win10: Migration – without Campaigns

Analyze the current environment, plan and migrate to Windows 10.

Win10: Migration

Analyze the current environment, plan and migrate to Windows 10.

Win10: Health – Quality update

Migrate to the latest build (quality update) of Windows 10 for each version.

Win10: Health – Feature update

Migrate to the latest version (feature update) of Windows 10.

Win10: Configuration

Configure which device models and which programs are critical to your business.

Vulnerability Management

Update vulnerable WinRAR installation on devices to prevent malicious ACE packages to extract files in arbitrary folders.

Virtualization – Health

Review and remediate issues in the Production Virtualized landscape.

VDI Analytics

Virtual desktops come with the promise to decrease hardware costs and improve operations; what used to take hours to deploy can be done in minutes. To ensure a successful adoption of VDI, you must know if the experience of these users is on the level they require to be efficient in their daily business.

User Login Management

Troubleshoot common login issues and ensure compliance by providing information about failed logins on devices and running campaigns warning about near password expiration.

User And Device Compliance

Nexthink allows you to seamlessly collect, analyze and visualize data from your IT infrastructure, including Windows, MacOS and mobile devices.

User Access Control

Ensure the compliance by checking the Administrators group and verifying User Access Control (UAC) is enabled.

USB Storage Management

Configure the access to removable devices, protect your devices against virus execution and prevent the usage of removable devices.

USB Audio Device Information

Obtain detailed information about connected USB audio devices to troubleshoot issues related to poor audio quality.

MS Teams: Migration

Track and monitor your Teams rollout both from a Pilot perspective and also in comparison to Skype for Business if present.

MS Teams: Health

Gain an understanding of your Teams deployment in Production, including the performance and availability, deployment status and popularity.

MS Teams: Advanced health

Gain a deeper understanding of your Teams usage and availability. Also repair or upgrade Teams Clients and understand the connection quality.

MS Teams: Adoption

Gain an understanding of your User's adoption and satisfaction of Microsoft Teams as you deploy it across your Organization.

Skype Management

Analyze the use of Skype on devices, obtain information about Skype calls quality, and copy Skype log files to a network shared folder.

Skype for Business Diagnostics

Analyze Skype use on devices and obtain a set of diagnostics about Skype calls in your environment.

Shared Categories

Shared categories are categories that are being used in several packs from the Nexthink Library.

Shadow IT

Shadow IT is a term often used to describe IT systems and IT solutions built and used inside organizations without explicit organizational approval.

Server Basics

Nexthink helps you to better manage your infrastructure in terms of health, risks and compliance of your servers.

Security Awareness Program

Nexthink allows you to enhance your company's security awareness with a user-centric approach built around employee risk assessment, risk education and real-time security improvements to avoid threats from occurring.

SMB Monitoring

Server Message Block (SMB) services are used to provide access to file shares and printers. Low latency networks are key to ensuring a smooth experience and to keeping your users productive.

SCCM Management

Retrieve information about the SCCM-related client services and restore them if necessary. Execute the Configuration Manager repair as per Microsoft guidelines.

Restart Device

Using self-healing, check device uptime or pending hotfix installation and present a campaign to initiate restart.

Proactive Improvement

Take a proactive approach to improving your service before issues arise or users complain.

Printing

Printing represents an important cost factor but it's also a significant opportunity to save a big chunk of operational expense estimated, in some cases, to be as much as 5% of your IT budget.

Print Spooler

Resolve issues with the Windows print spooler and speed up the resolution of printer issues.

OneDrive

OneDrive has become widely used by companies to increase the productivity of their employees. They are not only able to access their files from anywhere and any device, they also are less likely to lose work due to hardware issues.

Office 365 migration

Plan and monitor your Office 365 migration journey by monitoring impact on employees and to be proactive rather than reactive.

Office 365 Management

Keep Office 365 installation healthy and up-to-date.

Office 365 Lifecycle

Stay ahead and keep control of Office 365 ProPlus release cycle acceleration and Office 365 online quarterly release.

Office 365 advanced

Monitor your Office 365 migration journey by monitoring network access to the Microsoft Office 365 services.

Network Management

Obtain information about connected, disconnected and WiFi adapters from a device and troubleshoot network-related issues. Perform a connection test to verify if destination is reachable over ICMP and TCP protocols.

Network Drives

Retrieve and map Windows network drives.

Microsoft Outlook

Troubleshoot several Microsoft Office Outlook issues, retrieve information about the Storage (PSTs and OSTs), obtain a list of the available plugins and configure them.

McAfee Management

Retrieve information about the status of the McAfee Agent and enforce policy update.

Malware Protection

Malware, short for malicious software, is any software used to disrupt computer operations, gather sensitive information, gain access to private computer systems, or display unwanted advertising.

Microsoft Office Information

Collect MS Office-related information that will be useful for troubleshooting both Office-related and disk space issues and for managing the migration to Microsoft Office 365.

Level 1 Checklist

Proactively ensure that devices meet the requirements of the L1 checklist to help to reduce the number of incidents, which will in turn reduce the workload on the L1 support team.

Java Management

Investigate Java Runtime usage in the environment.

IE11 Migration

Many companies are planning to migrate to Internet Explorer 11, which promises better performances and improvements in stability.

IT Governance

IT governance is a framework that provides a structure for aligning IT strategy with business strategy. Following this framework allows organizations to produce measurable results toward achieving their strategies and goals.

Hardware and BIOS Information

Collect information concerning Graphics Processing Unit (GPU), disk drives, RAM installed on the device, physical disks, and BIOS version and date.

Hardware Refresh

Nexthink helps you to better manage your IT infrastructure and its lifecycle by giving you a status update on your hardware.

Group Policy Management

Manage Group Policies on Windows devices.

Geolocation

Retrieve the location of any device via its public IP.

Event Logs

Explore and analyze meaningful Event Log entries on the device and get an overview on the presence of events that happened in the past.

Disk Cleanup

Remove unnecessary files such as temporary, cached or deleted, memory dumps and unused user profiles from devices.

Digital Experience Score – without Campaign

Measure and improve the Digital Experience of your employees.

Digital Experience Score

Measure and improve the Digital Experience of your employees.

Device Performance

Quickly gain oversight of your devices' performance ratings, identify areas of improvement and take action.

Device Network Isolation

Restrict or restore network access using Windows Firewall policies.

Device Compliance

Nexthink allows you to track trends in device compliance across your organization, empowers you to quickly spot areas of improvement and helps you to take action.

Collector Management

Better manage your Nexthink infrastructure in terms of inventory, updates and troubleshooting of the Nexthink Collectors installed in your environment.

Collector Configuration

Perform remote troubleshooting and maintenance of Nexthink Collectors on the devices.

Client Change Management

Change is the addition, modification or removal of anything that could have an effect on IT Services. It could include the deployment of a new operating system, security patches, new applications and so on.

Citrix Management

Investigate Citrix platform usage in the environment.

Chatbot Content Pack

Make your Chatbot smarter by adding this Nexthink Library together with the Nexthink chatbot SDK to diagnose and remediate the most common end-user devices’ issues.

Browsers

Allows to manage the plugins, clear and set a settings configuration as well as getting the default browser in the system.

Battery Status

Get the battery status to diagnose battery health, capacity for possible replacements.

Application Auto-Start Impact

With this pack, gain visibility into devices being impacted by auto-start applications, and discover which applications are most frequently causing issues or slow downs.

Application Management

Remotely manage installation and un-installation of applications on devices using Microsoft Software Installer (MSI) or custom software installers. Gather the last application crash detail as well.

Windows 10 Migration

Helps you plan and monitor your Windows 10 migration journey by monitoring end-user satisfaction and by being proactive rather than reactive.

Windows as a Service

Stay ahead and keep control of Windows 10 release cycle acceleration and cumulative update.

Windows 10 Migration

Helps you plan and monitor your Windows 10 migration journey by monitoring end-user satisfaction and by being proactive rather than reactive.

Windows as a Service

Stay ahead and keep control of Windows 10 release cycle acceleration and cumulative update.

Nexthink for Chatbots

Integrate Nexthink into your chatbots to enhance your Digital Employee Experience

SMB Status Management

Verify SMB1 network protocol status and disable it to ensure that devices do not use SMB network protocol in the legacy version.

Excel to XML Category Generator

Nexthink administrators can now define a category and its associated tags and auto-tagging rules in CSV format, and then import this category into the Nexthink Finder or Portal.

Scores Creator

Create leaf or composite scores on the fly! This very easy to use browser-based score creator lets you create your very own customized scores. Check it out!

CMDB Connector for ServiceNow

Nexthink CMDB Connector gives ServiceNow users access to Nexthink data, offering more accurate IT asset and dependency information. With this integration, companies can synchronize the Configuration Items they manage through Nexthink with their ServiceNow instance. Users can browse linked information related to computers, services, software and users directly from their ServiceNow instance for a more […]

Remediation Alerts for ServiceNow

Nexthink Remediation Alerts integration with ServiceNow offers the possibility of creating ServiceNow Incidents or Change Requests from the alerts defined in the Finder. The integration automatically adds the list of devices affected by the alert to the Incident or Change Request in ServiceNow.

HP ArcSight

The Nexthink integration with ArcSight lets you send global alerts triggered by conditions on device or binary objects to your ArcSight server via syslog messages.

Nexthink for Browsers

This Chrome and Firefox plugin allows users to connect to a Nexthink Engine and retrieve data about Nexthink devices that are detected in active web pages. Once retrieved, this data is displayed in a pop-up box when the mouse is hovered over the device name in the browser.

Web API V2

A simple way to integrate Nexthink data into external systems, Web API offers a standard interface for third-party apps, making it easy to query our database - natively supported by many tools.

Splunk

Enhance your Splunk platform with real-time insights that will help you better understand your overall IT service experience. As anyone currently using Splunk knows, it is an excellent tool to review and understand your organization’s IT infrastructure from a systems-centric standpoint. However, Splunk alone lacks the visibility you need into your users’ access to services, […]

Microsoft SCCM

Integrating Nexthink with Microsoft SCCM help to: – Discover and assess your end-user computing infrastructure readiness for SCCM agent and communication – Run your SCCM environment with confidence and react quickly on issues impacting SCCM or end-users – Improve your end-user environment solving existing problems and avoid introducing new issues (e.g. patch)

Incident Management for ServiceNow

ServiceNow is recognized as the industry-leading IT Service Management platform, providing a single system of record, engagement and action for thousands of enterprises globally. With Nexthink, ServiceNow consoles are populated with real-time end-user data, enabling companies to improve their incident management, problem management and IT governance. With this integration, you will be able to dramatically […]