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Customer Outcomes
and Services

Discover the true value of Digital Employee
Experience to your organization

CONTACT US

Services we offer

Our team of experts will guide you to rapidly achieving your DEX goals using our proven methodology for long term success.

Our flexible set of packages enables you to plan for each stage of your DEX customer journey with a consistent approach to measure employee experience, engage with employees and continuously improve.

Consulting Services

Become the Master

Our Consulting Services Deliver positive business outcomes from the start including Foundation packages to provide subject matter experts to deliver personalized training and step-by-step guidance to help you meet your goals and continuously demonstrate the value of Nexthink.

Partner with our dedicated team to fast track your value cases through a series of instructor-led workshops and enablement sessions tailored to your business needs.

At the end of your scope, integration, training, best practices, Customer Success Plan and Value Tracker will be your foundation for self-sufficiency and continued success.

Foundation Essentials
Foundation Advanced

Nexthink Managed Services

Stay on Track

The Nexthink Managed Services team will help exploit the full capabilities on Nexthink and understands your business problems.

The team will use your data to prioritize and adopt new Nexthink use cases. To continuously improve your Digital Employee Experience, the team will support your success plan leveraging automations, remediations and actionable insights.

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Our Customer Driven Focus

Our Customer Success Framework puts the customer at the center of everything. We deliver a solution, not a product. With a focus on adoption and utilization, we provide DEX best practices that will drive optimization and efficiency. Our personalized Customer Success Plans accelerate time to value with an emphasis on continuous improvement.

Assess

Outline customer readiness and strategize vision

Implement

Operationalize critical success factors to deliver business objectives

Run

Execute Customer Success Plan and realize promised value

Evolve

Achieve DEX maturity with framework for continuous improvement and innovation

100+ Digital Experience Experts

Global L1/L2

Service Delivery Manager

Engagement Managers Architects, Consultants

24/7 Support

Contact Customer Outcomes
and Success