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Why Nexthink

Transform the IT experience of your employees, transform your business.

Improve quality of IT
services for end users

Win the favor of your employees by helping them win back the 22 minutes a day they lose on IT issues. Nexthink helps proactively prevent the creation of incidents and reduces the MTTR for open incidents while providing deep insight into the end-user experience.

How Nexthink helps

Reduce incidents with
self-healing and self-help

  • Help end users solve issues independently
  • Diagnose and resolve issues automatically
  • Understand the impact of changes to avoid potential issues
  • Proactively solve problems before they occur
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Shorten incident
time to resolution

  • Embed 1-click issue resolution within support checklists
  • Identify the cause of a problem more quickly
  • Escalate the issue directly to the right team
  • Get advanced diagnostic data for common applications such as Skype for Business
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  • Quickly flag failures and outages with unrivalled end-to-end visibility
  • Get ahead of the game by identifying issues before end-user notification
  • Obtain end-user feedback for continuous service improvement
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  • Continuously monitor employee satisfaction through targeted questions to end users
  • Get instantly alerted about dips in employee satisfaction
  • Identify key actions to take to improve overall satisfaction
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Empower digital
workplace transformation

Change is a constant in the enterprise. With Nexthink, IT can seamlessly handle change management and deliver migration projects smoothly with complete span of control and visibility.

How Nexthink helps

Manage Windows 10

  • Follow the progress of migrations in realtime while monitoring business impact and employee satisfaction
  • Identify personas to optimize Windows 10 images and migration strategies
  • Speed up transformation projects by having up-to-date information in your CMDB
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Move to Office 365

  • Gain complete pre- and post-migration visibility to inform quick decisions
  • Follow the progress of migrations in realtime while monitoring business impact and employee satisfaction
  • Speed up transformation projects by having up-to-date information in your CMDB
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Gain complete control over
change management

  • Plan and run successful migration projects to ensure on-time and on-budget delivery
  • Track and monitor migrations in realtime to easily understand business impact and measure employee experience
  • Accelerate transformation projects with instant and up-to-date information about experience, status and CMDB inventory and assets
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Gain visibility over all
IT assets

  • Make your CMDB a single source of truth with an accurate, up-to-date view of all assets
  • Conduct faster impact analysis by easily understanding asset interdependencies with holistic, mapped view
  • Identify unused or underused software and engage with end users to automatically uninstall it
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Ensure endpoint
security and compliance

Your bedrock in the age of disruption: Safeguard compliance and security to minimize risk exposure. Nexthink ensures compliance and fixes security threats automatically, anytime and all the time.

How Nexthink helps

Ensure compliance with
internal and external policies

  • Check the compliance of your endpoints with your internal policies including mandatory software, shadow IT, security tools and proxy settings
  • Automatically fix compliance violations
  • Comply with regulations related to your industry: PCI DSS, HIPAA, and more
  • Ensure software license compliance
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Perform behavior-based
threat detection

  • Automate actions to identify and resolve potential threats before they become issues
  • Get alerted when abnormal behaviors are detected
  • Anonymously analyze behaviors related to insider threat risks
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Stop incidents at light speed

  • Limit the consequence of threats by narrowing the gap between detection and response
  • Define and execute automated actions when incidents are detected such as isolating the infected device, quickly blocking its access to the Internet or to the data center.
  • Simplify forensic analysis with realtime access to historical data
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Raise employee
security awareness

  • Identify end-user behaviors that can pose a risk to the organization
  • Initiate in-context education campaigns to increase security awareness and suggest corrective actions
  • Empower employees to reduce the overall cyber risk by involving employees in the decision process and taking actions based on end-user approval
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Want to know how
Nexthink will benefit you?

See the benefits

Want to see Nexthink live?

Schedule a demo