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Looking for Truly Useful IT Insights? Make Sure You’re Setting a Baseline First

Looking for Truly Useful IT Insights? Make Sure You’re Setting a Baseline First

By Vincent Bieri • September 20, 2018

Want to hear something surprising? Digital transformation initiatives have totally transformed how enterprise IT departments conduct their business and how they’re constructed. Okay, we understand that this isn’t some big revelation, but the fact of the matter is that – as organizations have become increasingly more digital – CIOs and business leaders have had to […]

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A Risk Management Approach to Fighting Insider Threats

A Risk Management Approach to Fighting Insider Threats

By Jean-Michel Mouche & Tomoko Yokoi • September 7, 2018

  According to a recent PwC report, “incidents attributed to hackers, competitors and other outsiders have declined. However, those attributed to insiders, such as third parties—including suppliers, consultants and contractors—and employees, have stayed about the same or increased.” These attacks, commonly referred to as “Insider Threats” are generated with intent, such as in the case […]

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Nexthink Opens 100 New Employment Opportunities Amidst Rapid Customer Growth and Company Momentum

Nexthink Opens 100 New Employment Opportunities Amidst Rapid Customer Growth and Company Momentum

By Diane De La Guéronnière • September 3, 2018

It is a truly exciting time at Nexthink as we have officially opened up more than 100 opportunities to join our team throughout 18 global locations. With opportunities across all job functions and titles, there is a position for any and all talented and hardworking individuals to showcase their creativity and join a company redefining […]

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Addressing the Last Mile of the IT Security Chain: The Employee

Addressing the Last Mile of the IT Security Chain: The Employee

By Jean-Michel Mouche • August 20, 2018

  Just listen to the news and it’s obvious that data security is a top concern of companies and individuals everywhere – and rightly so. While there are many ways that data can be compromised, often the greatest threat to information security comes from within, from an organization’s very own employees. According to a recent […]

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What IT Sees Is Not What Employees Get (Yet!)

What IT Sees Is Not What Employees Get (Yet!)

By Vincent Bieri • July 31, 2018

Metrics make IT run. Service-level agreements (SLAs) help quantify nebulous concepts like uptime and application performance — combined with agile monitoring tools, many tech teams now enjoy “green” dashboards all day long as metrics report networks in tip-top shape. The problem? Your employees are seeing something else. Consider software migration; as noted by Computer World, […]

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What AI Enthusiasts Don't Want To Talk About

What AI Enthusiasts Don’t Want To Talk About

By Vincent Bieri • July 25, 2018

This article, written by Vincent Bieri, Nexthink Co-founder, first appeared on Forbes on July 16, 2018.   Artificial intelligence (AI) is an unstoppable force. As noted by Martech Today, AI is already “here and now,” and three-quarters (registration required) of companies that are using AI see improved revenue. The technology continues to make significant advances in both predictive capability and […]

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What’s on Your Summer Reading List? Here are Some Suggestions from Us…

What’s on Your Summer Reading List? Here are Some Suggestions from Us…

By Heather Moses • July 16, 2018

As we enter the thick of summer, you’re no doubt looking forward to taking a little time for rest & relaxation while the weather is nice. If you’re heading to the beach, you’ll want to make sure you have some sunglasses, a comfortable beach chair, a towel, a cold drink…and some new books to dive […]

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What’s the Secret to Employee Happiness? A Productive Digital Workplace

What’s the Secret to Employee Happiness? A Productive Digital Workplace

By Mario Tarallo • July 10, 2018

We’ve all heard the age-old advice: keep the customer happy and business moves forward. This line of thinking has extended into the digital world, fostering a focus on user and customer experience in everything from gaming to online shopping. And, as with most trends, user experience has swiftly made its way into the office, and […]

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Changing the Game: Four Fresh Strategies to Boost Cyber Resilience

Changing the Game: Four Fresh Strategies to Boost Cyber Resilience

By Vincent Bieri • June 22, 2018

The numbers are in, and it’s not great news: it now takes companies 206 days on average to detect a data breach. Research firm Ponemon suggests companies aim for internal detection with 100 days or less — this keeps costs “down” to just $6 million. Push past that 100 day mark and costs ramp up […]

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