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This article, written by Vincent Bieri, Nexthink Co-founder, first appeared on Forbes on May 23, 2018. Embracing digital is the new workplace directive: as noted by Forbes, 94% of executives have increased their focus on digital growth, leading to Gartner projections of a $3.7-billion year for IT spending. The challenge? Throwing money at the shift to digital […]
Service-level agreements (SLAs) have become standard operating procedure for organizations. It makes sense: In a distributed digital world, companies need to ensure services will be available as required, while providers must be able to stand on their reputation for meeting service targets. The problem? SLAs are naturally restrictive; as noted by CIO, some companies are […]
Visualize the IT Operations Landscape Through a Scientific Lens – The Periodic Table of ITOps Tools Free Resource Categorizes Critical IT Operations Solutions in Easy-to-Use Reference Tool, Helping IT Professionals to Choose What’s Best for Their Organizations The plethora of tools and software categories that I&O professionals need to surmount on daily basis is […]
Patching Windows 10 doesn’t always go as planned. As noted by CNet, the OS has a bad habit of automatically updating devices to the latest version — even when users are in the middle of something else. Sure, there’s potential benefit for IT here since network-connected desktops and laptops will always be up-to-date but since […]
Best Practices for Ensuring Faster MTTR Incident management means restoring normal computing services as quickly as possible to minimize the impact to the business. Yet, ironically, in a technology industry where innovation is the driving force, key elements of incident management have not been updated for some time. Yet change is sorely needed. IT managers […]
Addressing System Failures Before They Wreak Havoc To quote the late Rodney Dangerfield, IT systems “get no respect.” We all rely on them to accomplish our jobs, pay our bills and carry on with our day-to-day activities, without giving them a second thought – until they stop working. A recent hardware failure at the […]
According to an independent survey, 80% of executives rated employee experience as important or very important. One of the most significant ways we can improve the employee experience today is by addressing the digital culture within an organization. As technology becomes more pervasive throughout an enterprise, IT needs to reach across the hallway and collaborate […]
This article, written by Vincent Bieri, Nexthink Co-founder, first appeared on Forbes on March 21, 2018. IT operations has gone off the rails. It’s not the fault of hard-working technology professionals — in fact, it’s just the opposite — but as noted by Tech Republic, a recent study found that 62% of employees reported “broken IT processes” […]
Today, we have some exciting news to share with you all. We’re launching the Nexthink Splunk Connector to help IT managers enhance their Splunk implementations with real-time visibility – visibility that will help them to better understand both what’s going on inside their networks – and with the overall IT service experience. As anyone currently […]
There’s been tons of buzz around it for a while, but soon it will be here. The General Data Protection Regulation (GDPR) will take effect May 25, 2018, and will impact every company in any industry around the world that processes the personal data of European Union (EU) residents. The new law replaces the EU’s […]
