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Want to hear something surprising? Digital transformation initiatives have totally transformed how enterprise IT departments conduct their business and how they’re constructed. Okay, we understand that this isn’t some big revelation, but the fact of the matter is that – as organizations have become increasingly more digital – CIOs and business leaders have had to […]
According to a recent PwC report, “incidents attributed to hackers, competitors and other outsiders have declined. However, those attributed to insiders, such as third parties—including suppliers, consultants and contractors—and employees, have stayed about the same or increased.” These attacks, commonly referred to as “Insider Threats” are generated with intent, such as in the case […]
It is a truly exciting time at Nexthink as we have officially opened up more than 100 opportunities to join our team throughout 18 global locations. With opportunities across all job functions and titles, there is a position for any and all talented and hardworking individuals to showcase their creativity and join a company redefining […]
Just listen to the news and it’s obvious that data security is a top concern of companies and individuals everywhere – and rightly so. While there are many ways that data can be compromised, often the greatest threat to information security comes from within, from an organization’s very own employees. According to a recent […]
Let’s say you’re at work and your IT department just updated one of your key business applications to a newer version. You kick off your work day and the new tool is helping you crush deliverables with ease, but when you shift gears to complete another task, time suddenly seems to slow. You soon […]
Metrics make IT run. Service-level agreements (SLAs) help quantify nebulous concepts like uptime and application performance — combined with agile monitoring tools, many tech teams now enjoy “green” dashboards all day long as metrics report networks in tip-top shape. The problem? Your employees are seeing something else. Consider software migration; as noted by Computer World, […]
This article, written by Vincent Bieri, Nexthink Co-founder, first appeared on Forbes on July 16, 2018. Artificial intelligence (AI) is an unstoppable force. As noted by Martech Today, AI is already “here and now,” and three-quarters (registration required) of companies that are using AI see improved revenue. The technology continues to make significant advances in both predictive capability and […]
As we enter the thick of summer, you’re no doubt looking forward to taking a little time for rest & relaxation while the weather is nice. If you’re heading to the beach, you’ll want to make sure you have some sunglasses, a comfortable beach chair, a towel, a cold drink…and some new books to dive […]
We’ve all heard the age-old advice: keep the customer happy and business moves forward. This line of thinking has extended into the digital world, fostering a focus on user and customer experience in everything from gaming to online shopping. And, as with most trends, user experience has swiftly made its way into the office, and […]
The numbers are in, and it’s not great news: it now takes companies 206 days on average to detect a data breach. Research firm Ponemon suggests companies aim for internal detection with 100 days or less — this keeps costs “down” to just $6 million. Push past that 100 day mark and costs ramp up […]
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