Digitization empowers the workforce. That’s the promise of popular initiatives such as bring-your-own-device (BYOD), anytime cloud access and remote desktop logins. And in large measure, these promises aren’t exaggeration: Cloud solutions can lower costs and enhance productivity, while mobile device adoption gives both staff and C-suite executives the apps and access they need to complete […]
Vincent Bieri, co-founder, board member and chief evangelist for Nexthink®, a leader in end-user experience management solutions, has been accepted into the Forbes Technology Council, an invitation-only community for world-class CIOs, CTOs and technology executives.
When most people think of digital experience management, what first comes to mind is the consumer world, and making the online experience enjoyable for shoppers and customers. But business end users, or employees, also expect a positive experience when it comes to their digital devices in the workplace. But this has been no easy task […]
As technology advances, two things are certain — users can more easily complete day-to-day tasks, and IT teams have more problems to solve. Agile analytics have emerged to help technology teams react to emerging issues and resolve problems faster but there’s a broader aim, a kind of “Holy Grail” spoken of in hushed tones and […]
Nexthink was recently included as a sample vendor among only a handful of solutions in five prominent Hype Cycle Reports from Gartner, addressing the markets for IT Performance Analysis; Unified Workspaces; Back-Office Analytic Applications; Digital Design; and Software as a Service. In each of these reports, the consensus was that these are growing markets with […]
Everything old is new again, at least for CIOs. That’s the word from Forbes, which notes that the top concerns for CIOs this year haven’t really changed from 2016: They’re still worried about cybersecurity, IT talent and the skill shortage and alignment of IT with the business.
What’s the purpose of business IT? Historically, technology departments were regarded as necessary budget lines to ensure corporate tech stayed up and running. Even recent developments such as cloud computing and big data analysis have focused less on the value IT brings to the organization and more on the role of technology professionals in making […]
IT support and service is evolving. As noted by Data Center Knowledge, application performance monitoring (APM) solutions are now rapidly transitioning into what research firm Gartner calls “Digital Experience Management” or DEM.
This year, most organizations will make the move from Windows 7 or 8.1 to Windows 10. Gartner predicts that by the end of 2017, 85% of all enterprises will have at least started to deploy Windows 10 on their devices, with an eye to completing their migrations in 2019. It has been the fastest start […]
“Unplanned downtime”. If you’re looking to rile up IT admins or send tech experts into a cold sweat, there are few better phrases. It makes sense — according to recent research from Veeam, enterprises are losing $21.8 million per year on average in downtime and 87 percent expect an increase to future downtime costs. The […]