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Moving Ahead: $85 Million in Funding and the Next Chapter in Our Journey

Moving Ahead: $85 Million in Funding and the Next Chapter in Our Journey

By Pedro Bados, CEO & Co-founder of Nexthink • December 12, 2018

Dear Nexthink community, Patrick, Vincent and myself founded Nexthink because we believed in a future in which IT departments and employees work together to have a great digital experience. At that time, we observed that IT departments were traditionally focused on server, network and applications and often neglected the employee experience as a key driver […]

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How to Enhance Your ServiceNow Investment with Nexthink

How to Enhance Your ServiceNow Investment with Nexthink

By David D'Agostino • December 3, 2018

In describing why Nexthink is a critical partner in their value-offering Morten Grønnebӕk, Chief Commercial Officer at BusinessNow, said “What we were experiencing as a consultancy company was that SLAs might be green out there, but your customers or end-users’ satisfaction was often red.” Indeed, prior to Nexthink, BusinessNow was increasingly faced with a major […]

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How to Bring Light into the Darkest Corners of the Enterprise

How to Bring Light into the Darkest Corners of the Enterprise

By Martin Markovsky • November 27, 2018

“Shadow IT refers to software (external or internal), applications and cloud services outside the ownership or control of the IT department.” In today’s fast-paced working environment, employees tend to rely less and less on IT departments. The use of workplace technology has never before been this accessible and essential and employees are increasingly confident that […]

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The Seven Digital Sins Of IT-Business Disconnect

The Seven Digital Sins Of IT-Business Disconnect

By Vincent Bieri • November 20, 2018

This article, written by Vincent Bieri, Nexthink Co-founder, first appeared on Forbes on October 12, 2018. There’s a disconnect between business leaders and IT. As noted by a 2017 Forrester study conducted on behalf of Nexthink, just 36% of business users “think IT is aligned with the needs of the business,” even though technology services are now embedded […]

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IT Webinar: Hello? Can you hear me? Diagnosing Skype for Business

IT Webinar: Hello? Can you hear me? Diagnosing Skype for Business

By Nils Haza • November 13, 2018

“Hello? Can you hear me? How about now? Sorry, you were breaking up there, let me move to a different spot.” This conversation is a daily occurrence across all businesses as employees rely on calls and conferencing tools, especially with the ubiquitous use of Skype for Business (S4B), to get work done. Successful organizations are […]

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Investing in Tomorrow’s Workforce by Empowering Girls

Investing in Tomorrow’s Workforce by Empowering Girls

By Diane De La Guéronnière • November 5, 2018

On the 11th of October, the world celebrated International Day of the Girl. This year’s theme was all about empowering girls. We’ve all heard about the low numbers of women in STEM-related careers, and with today’s generation of girls preparing to enter a world of work dominated by AI and automation, it’s time for the […]

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Where Context is King: Beyond Utilization in Asset Management

Where Context is King: Beyond Utilization in Asset Management

By Vincent Bieri • October 30, 2018

Organizations need better network oversight. According to Information Week, recent data predicts “wasted” cloud spending on services and applications that aren’t fully utilized will reach $21 billion by 2021, while CIO points to Gartner research that suggests 30 to 40 percent of IT spending in large enterprises is actually funding shadow IT. The result? Tackling […]

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The Nexthink Experience Tour ‘18 is Coming to a City Near You

The Nexthink Experience Tour ‘18 is Coming to a City Near You

By Heather Moses • October 11, 2018

Today I’m very excited to announce our plans and the schedule for The Nexthink Experience Tour ’18. The Experience Tour is a global event celebrating the digital employee experience industry and is recognized as the largest gathering of digital employee experience management professionals in the world. It is truly an event series that cannot be […]

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What IT Sees Isn't Usually The Whole Story

What IT Sees Isn’t Usually The Whole Story

By Vincent Bieri • October 9, 2018

This article, written by Vincent Bieri, Nexthink Co-founder, first appeared on Forbes on September 10, 2018. There’s a job description you don’t see often, but unfortunately, it’s much closer to the truth about what companies are truly looking for these days in an IT manager. Technology has taken over the workplace. And this is a wonderful thing, […]

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Putting the Focus on the End-User Experience

Putting the Focus on the End-User Experience

By Alejandro Lopez • September 25, 2018

As companies across all industries grapple with the dual problem of finding talent for their open positions – and retaining the talent they already have – a greater emphasis is being put on the experience each employee has within an organization. It used to be that the employee experience amounted to “come in every day […]

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