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Proactive ITSM: Staying Ahead of The Curve

On-Demand Webinar

Business benefits abound for those companies taking a proactive approach to resolving IT issues. The key is to shift IT focus from technology towards the end user and help IT better align with business and employee needs.

Join us for this 30-minute webinar to learn how to take a proactive approach to ITSM with Nexthink by:

  • Proactively detecting and resolving incidents using Shift Left Incident Management
  • Improving end-user productivity and satisfaction using actionable insight from experience analytics
  • Engaging with users to get a holistic view of end-user experience to support ITSM decision-making

Take back control of your IT infrastructure, help employees improve their productivity, and provide your IT teams with more time to innovate.

Listen today to dive into the future of ITSM!

Featured Speakers

Dave D'Agostino

ITSM Practice Lead, Nexthink

David has worked in the IT world for over 40 years, specializing in ITSM. Prior to Nexthink, he worked in a variety of ITSM Solutions Consulting related roles working with end-users, customers, partners, and MSPs. After having started his career in operations and system programming before moving to the software industry in Product Marketing, Service Management, and Product Management.