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Nexthink Library

USB Audio Device Information

Obtain detailed information about connected USB audio devices to troubleshoot issues related to poor audio quality.

Get USB Audio Device Information

Content

Remote actions - 1

Required Modules

Nexthink Act

Platforms

Windows

Compatibility

V6.14 and later
Install
  • 1.0.0.0 - 19 Jun 2019 - Initial release

Description

This Library pack is composed of a Remote Action script which helps troubleshooting issues related to audio quality.Please use the link on the left menu to learn more about the function and range of action of the script.

Get USB Audio Device Information

Script Description

Returns detailed information about connected USB audio devices. Useful for troubleshooting bad audio quality issues. The script is designed for Windows 10 and 7.

Execution context and suggested scheduling

Run the script as 'local system'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

None.

Outputs

Label Type Description
USB Audio Device List StringList Information about connected USB audio device(s) (name, driver details and status)

Further Information

This remote action cannot retrieve all driver details when an audio device is connected for the first time. A restart is required in order to update the Windows driver database and make all driver details available.

Thank you!