Nexthink Recognized by SIIA as the Best Digital Employee Experience Platform Learn more

Learn more

Learn more

cookie alert

We use cookies to offer you a better browsing experience, analyze site traffic, personalize content, and serve targeted advertisements. If you continue to use this site, you consent to our use of cookies.

Nexthink Library

Firefox Browser Management

Back

Firefox Browser Management

Latest Version: 1.1.1.0
|
Updated on February 28, 2024
Install

Description

Firefox is a commonly used browser in the workplace, with employees easily able to install various plug-ins to improve their browser experience. However, IT oversight over proper browser usage management can quickly escalate to unwanted compliance, security, or performance issues.

The Firefox Browser Management Library Pack allows IT teams to manage the Firefox application estate by understanding which plug-ins are installed, set a desired configuration of plug-ins, and establish a blacklist of banned plug-ins. In addition, IT can clear cache and cookies, or execute full user clean-ups to support troubleshooting scenarios.

This pack comes with several Remote Actions to investigate, set and clear Firefox settings. It also includes Engage campaigns to notify employees about changes made on their browsers.

Explore related Library packs to further manage your Browser landscape":"

   * Browsers.
   * Microsoft Edge.
   * Internet Explorer.
   * Chrome Browser management.

Versions

  • 1.1.1.0 - 28 Feb 2024 - Updated OS requirements
  • 1.1.0.0 - 22 Jul 2022 - Deprecating Python in favour of OSAScript on "Get Firefox plugins macOS" Remote Action
  • 1.0.1.0 - 19 Apr 2022 - Updated link to the "Chrome Browser Management" content pack
  • 1.0.0.0 - 08 Sep 2021 - Initial release

Content

Campaigns - 3
Remote actions - 3
Clear Firefox Settings Get Firefox Plugins Set Firefox Plugins

Required Products

Nexthink Act
Nexthink Engage

Platforms

MacOS Catalina and newer
Windows 10 and newer

Compatibility

V6.14 and later

This Might Interest You

Workflow: Windows 11 migration
New

Orchestrate the Windows 11 migration process with automated compatibility checks and pre-to-post migration user engagement.

Released on April 11, 2024
View Library Pack

Workflow: Device assignment verification
New

Orchestrate the verification and update of device assignee information in the ServiceNow Hardware Asset Management database through a dedicated workflow.

Released on April 10, 2024
View Library Pack

Clear Firefox Settings

Script Description

Clears different profile information based on the input parameters provided. It can delete the cookies, the cache or do a full user data removal.

Execution context and suggested scheduling

Run the script as 'interactive user'. The script should be executed every 1 hour.

A timeout of 840 seconds is recommended.

Parameters

Label Description
Clear Firefox Settings Campaign Id ID of the campaign to notify the user that Firefox must be closed. Provide an empty value to avoid executing this campaign
Operation Completed Campaign Id ID of the campaign to notify the user that Firefox settings have been cleared and operation is completed. Provide an empty value to avoid executing this campaign
Cache Firefox Cache folder for each existing profile. Set it to "true" for deletion, "false" otherwise
Cookies Firefox Cookies saved on the device by websites for each existing profile. Set it to "true" for deletion, "false" otherwise
Full User Data Removal Firefox User Data folder on the device. Set it to "true" for deletion, "false" otherwise

Outputs

Label Type Description
Firefox Settings Cleared StringList List of cleared settings in Firefox, based on the input parameters set to true

Test Scenarios

SomeSettingsDeleted
Test Case Tests that some selected settings are cleared
Environment Windows 10 x64 (English) (2004, 20H2, 21H1)
Results Success - Only the selected settings are cleared and the output reflects which settings were removed
FullUserDataDeleted
Test Case Tests that the full user data folder is cleared
Environment Windows 10 x64 (English) (2004, 20H2, 21H1)
Results Success - The full user data folder is cleared and the output reflects which settings were removed
SettingsAreNotDeleted
Test Case All the input parameters are set to false
Environment Windows 10 x64 (English) (2004, 20H2, 21H1)
Results Success - Settings are not cleared and the output reflects that all the options are set to false
ClearOfCache
Test Case Clear the cache of Firefox
Environment macOS Mojave (10.14.6) x64 (English) - macOS Big Sur (11.4) x64 (English)
Results success - The cache is successfully cleared on the target device
ClearOfCookies
Test Case Clear the cookies of Firefox
Environment macOS Mojave (10.14.6) x64 (English) - macOS Big Sur (11.4) x64 (English)
Results success - The cookies are successfully cleared on the target device
TotalCleanupProfile
Test Case Total cleanup of the profile
Environment macOS Mojave (10.14.6) x64 (English) - macOS Big Sur (11.4) x64 (English)
Results success - The full profile information is successfully cleared on the target device

Get Firefox Plugins

Script Description

A list of all Firefox plugins will be displayed with their name, version and status (Enabled or Disabled) for the current user.

   - Only plugins for the default Firefox profile for the user will be displayed.
   - Firefox system plugins will also be displayed.

Execution context and suggested scheduling

Run the script as 'interactive user'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

None.

Outputs

Label Type Description
Firefox Plugins Count Int Number of Firefox plugins available
Firefox Plugins Names StringList Firefox plugins names, followed by version and status

Further Information

If a plugin is removed and the browser is not closed before this Remote Action is executed, it will be reported as installed.

Test Scenarios

FirefoxPluginsInformationIsParsedProperly
Test Case Plugins' information is properly displayed.
Environment Windows 10 x64 (Multi-language) (19042)
Results Success - The remote action displays plugins' name, version, status and the total number of plugins.
FirefoxVersionNotCompatible
Test Case Firefox major version is lower than 78.
Environment Windows 10 x64 (Multi-language) (19042)
Results Failure - The remote action detects that Firefox' version is lower than 78 and will display an error message.
FirefoxExtensionsInformationIsParsedProperly
Test Case Extensions information is properly displayed.
Environment macOS Mojave (10.14.6) x64 (English) - macOS Big Sur (11.4) x64 (English)
Results Success - The remote action displays extensions name, version, status and the total number of extensions.
FirefoxVersionNotCompatible
Test Case Firefox major version is lower than 78.
Environment macOS Mojave (10.14.6) x64 (English) - macOS Big Sur (11.4) x64 (English)
Results Failure - The remote action detects that Firefox' version is lower than 78 and will display an error message.

Set Firefox Plugins

Script Description

Enforces a set of plugins to be present by both installing the provided plugins and removing the unwanted ones. If needed the previous policies can be completely removed.

Execution context and suggested scheduling

Run the script as 'local system'. The script should be executed manually.

A timeout of 720 seconds is recommended.

Parameters

Label Description
Campaign Id Campaign Id to invoke when Firefox is needed to be closed
Mandatory Plugins Comma-separated list of pairs (urls to the proper .xpi files) + a colon (:) + Id. Type "" to not change this policy
Remove Plugins Plugin Id, or a comma-separated list of plugins Ids to be removed on the device. Type "" to not change this policy
Remove Previous Policies Set if the previous Firefox policies have to be removed before applying the new ones stated in the previous parameters. Set it to "true" for deletion, "false" otherwise
Skip Firefox Closure True if you want to skip any user notification and install / remove the extensions in the background. The changes will be applied the next time the user starts Firefox. If false, the RA will try to close the Firefox application either using the campaign mentioned before or forcing a closure

Outputs

None.

Restrictions

Further Information

Manages plugins from all user profiles on the device, even if the profile is not the current loaded one.
Plugin URL can be found in Firefox addons website. For example 'this URL'.
Plugin Id can be found in about:support after a plugin is installed.
A standard user cannot remove plugins that have been installed by Firefox Policies.
When a plugin is removed, the user will be able to install it again.

Test Scenarios

FirefoxPluginAreSet
Test Case Plugins are set correctly
Environment Windows 10 x64 (English) (2004, 20H2, 21H1)
Results Success - The plugins are applied correctly and end user cannot remove the plugins installed
FirefoxPluginsToRemove
Test Case Plugin list is provided for them to be removed
Environment Windows 10 x64 (English) (2004, 20H2, 21H1)
Results Success - Plugins are removed