Nexthink launches new Japanese entity
BOSTON / LAUSANNE - July 23, 2025 – Nexthink, the leader in digital employee experience (DEX) management, today announces the establishment of its Japanese subsidiary, Nexthink LLC, as well as the appointment of Takeshi Hagino as Japan President. With this move, Nexthink will make a full-scale entry into the Japanese market and begin providing cutting-edge DEX management software to domestic enterprises.
Nexthink LLC has established an office in Minato-ku, Tokyo, to begin full-scale operations from today. In conjunction with the establishment of this Japanese subsidiary, Nexthink has also launched the Japanese version of the Nexthink platform and simultaneously released its official Japanese website. The launch enables Japanese companies to monitor, analyze, and proactively manager their IT environments on a Japanese-language platform while receiving support from domestic offices. Through its local subsidiary and Japanese-language support, Nexthink will strengthen its service framework in the Japanese market and provide robust support for Japanese companies' DEX initiatives.
“The Japanese market is ideally suited to DEX adoption,” commented Pedro Bados, CEO, Nexthink. “While the customer experience has long been centred by businesses, the employee experience has largely been ignored until now. However, in the era of hybrid and flexible work, of AI-powered digital transformation, and increasing IT stack complexity, it’s no longer possible to ignore the impact and importance of good DEX. Japanese companies have invested billions in best-in-class solutions yet are still struggling to see the ROI of these outlays. At Nexthink, we’re dedicated to unlocking that value through comprehensive localization of our products and technologies, and by growing our Japanese team to support our growing customer base.”
Takeshi Hagino, the newly appointed as Japan-entity President, is an executive with over 30 years of experience in the IT industry including serving as president of IBM Japan and Citrix Japan. Hagino will serve as the leader of Nexthink’s Japan entity, responsible for business expansion and customer base development in the Japanese market.
"I am very pleased to be able to provide our innovative DEX platform to Japanese customers,” said Hagino. “Improving employees' digital experience has become essential for strengthening the competitiveness of Japanese companies. As representative of Nexthink in Japan, I will leverage my accumulated experience to contribute to solving IT challenges faced by Japanese customers and promoting work style reform. I fully expect this will serve as a catalyst for strengthening the global competitiveness of Japanese companies."
Through the establishment of this Japanese subsidiary, Nexthink will further strengthen their support framework for Japanese companies through Japanese-language products and a local team. Moving forward, the company aims to expand its business in Japan and create customer value by collaborating with partner companies and enhancing domestic implementation support systems. Under the vision of "See Everything, Fix Anything," Nexthink will continue to provide innovative solutions that support new ways of working in the digital age from an IT perspective.
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