Workflow: License reclamation

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Workflow: License reclamation

Latest Version: 1.0.0.0
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Released on October 10, 2023

This content can be installed directly from the in-product library in your Nexthink Infinity platform. For details on how to access the in-product library click here.

Description

Problem

Large enterprises can easily lose track of the number of software licenses delivered to their employees. Over time, unused and forgotten licenses silently accumulate unnecessary costs for the business. In addition, once detected, removing a user's license can take time and is often done on a case-by-case basis.

Solution

Trigger an automated workflow across any group of devices identified as not using or underusing a specific application. This triggers an API call to Entra ID to remove a user (based on their user ID) from an application group, which automatically uninstalls and, if the configurations are set in Entra, reclaims the license.

This workflow can potentially create significant cost savings through license reclamation at scale and saving IT support time.

Key features

  • Fully automated process to remove a user from Entra ID group using Nexthink Flow.
  • Option to ask user permission or enforce application removal.
  • API call to Entra ID to check user's group membership and remove the user from it.

Screenshots

Versions

  • 1.0.0.0 - 10 Oct 2023 - Initial release

Platforms

Windows
macOS

Compatibility

V2023.8 and later