Wi-Fi Diagnostics

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Wi-Fi Diagnostics

Latest Version: 1.0.1.0
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Released on April 4, 2023

This content can be installed directly from the in-product library in your Nexthink Infinity platform. For details on how to access the in-product library click here.

Description

Problem

From remote collaboration to cloud sharing, the modern always-online way of working makes our connection to the internet critical in terms of productivity. But painting a stable network environment is complex as a wide range of different factors can contribute to connectivity issues on an endpoint.

Solution

Monitor connectivity health from your endpoints' perspective, across all devices in your landscape across a rich dashboard. This enables to quick identification of connectivity issues which can be key in the diagnosis of a poor connection experience.

Key Features:

  • single dashboard regrouping key connectivity metrics for simple monitoring and rapid diagnosis.
  • correlation of signal strength, latency, and transmission rate performance to understand the potential root cause of poor Wi-Fi experience.
  • break down of devices connected to different bands and protocol and their performance.
  • BSSID and SSID access point connection and performance breakdowns across devices and bands to diagnose different hotpsots.
  • Filters to drill down from specific locations or device types, down to a single device.

Screenshots

Versions

  • 1.0.1.0 - 04 Apr 2023 - Widget enhancements to 'Network traffic' tab. Thresholds and terminology aligned with Alerts and Diagnostics connectivity dashboards
  • 1.0.0.1 - 04 Apr 2023 - Updated documentation URL
  • 1.0.0.0 - 04 Apr 2023 - Initial release

Platforms

Windows and macOS

Compatibility

V2023.3 and later