Web Application Advanced Troubleshooting

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Web Application Advanced Troubleshooting

Latest Version: 2.0.0.0
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Updated on March 31, 2023

This content can be installed directly from the in-product library in your Nexthink Infinity platform. For details on how to access the in-product library click here.

Description

Problem

Web applications are prone to many different issues. Most notably, these manifest in long page loads as users are trying to access key applications, folders, or other cloud services. Long page loads can not only lead to employee frustrations that impact their productivity, but they can also be the symptom of a more serious problem.

SolutionAccess dedicated dashboards with a deep, granular level of information to troubleshoot employee issues related to their web applications. You can also leverage employee experience insight to rapidly detect, drill down, and diagnose page load times across your different applications.

This Library Pack complements Applications, offering additional filtering abilities and more detailed information.

Key Features:

  • Overview of employees' experience with page load time across different applications.
  • Metrics measuring the duration of page load, backend, network, and client time.
  • Dedicated tab to drill down into page view events.
  • Filters to target different device groups - from high-level overview down to a single device.
  • Filters on key page load metrics, such as URLs, navigation, applications, and experience level.

Versions

  • 2.0.0.0 - 31 Mar 2023 - Page load experience tab added
  • 1.0.0.1 - 27 Feb 2023 - Updating description
  • 1.0.0.0 - 27 Feb 2023 - Initial release

Platforms

Windows
macOS

Compatibility

V2023.3 and later