Description

Problem

Business applications and their underpinning technology stack can break due to application, network, or infrastructure changes - with the resulting outage being noticed by employees only when they try to use them. This can rapidly lead to an increase in incidents and employee productivity loss.

Solution

Enable the periodic execution of scripts that emulate what real employees would do (but aren't yet) to test the entire technology and application stack in advance of actual employee usage.

Dedicated alerts allow you to stay truly proactive by identifying and remediating critical issues before a ticket can occur or employees can be impacted.

Key Features:

• Monitoring of the availability and performance of an application as well as any/all elements of the entire application domain and its underlying technology stack

• Proactive alerting of high error ratio and long page load times.

• Contextual dashboards to compare the actual vs real user experience with synthetics to visually analyze and report on behavior over time.