Description

Problem

Outlook is essential. But frequent application or device updates lead to Outlook compatibility issues, instability, and unreliable connectivity, leading to frustrated employees who can't properly collaborate. In many cases, Outlook becomes a leading source of simple IT tickets that continuously burdens the Service Desk

Solution

Gain real-time visibility into the performance, stability, adoption, and connectivity of your Outlook landscape to ensure employees can access all of their Outlook functionalities and collaborate effectively. Real-time monitoring allows you to proactively detect and resolve issues before they can impact employee productivity and increase ticket count.

Key Features:

• - Real-time overview of the Outlook landscape to understand problem areas.
• - Curated dashboards to drill down into the performance, stability, adoption, and connectivity of Outlook across every device.
• - Dynamic filters to segment data across OS, device type, connection type, and location.
• - Monitoring of OST/PST file sizes.

Screenshots