Description

Problem

OneDrive is key to employee productivity, but frequent stability and network connectivity issues plague OneDrive's overall service reliability leading to loss of data, productivity blockers, and outages. Often, employees experiencing OneDrive issues cannot access files and folders, preventing them from getting any work done which, in turn, leads to urgent Service Desk tickets.

Solution

Gain real-time visibility into the performance, stability, adoption, and connectivity of your OneDrive landscape to ensure employees can always access their files and folders. Real-time monitoring allows you to proactively detect and resolve issues before they can impact employee productivity and increase ticket count.

Key Features:

• Real-time overview of the OneDrive landscape to understand problem areas.
• Curated dashboards to drill down into the performance, stability, adoption, and connectivity of OneDrive across every device.
• Dynamic filters to segment data across OS, device type, connection type, and location
• Monitoring of local and cloud storage size issues.
• Self-heal remote action campaigns to automate Onedrive reset and restart with end-user consent.

Screenshots