Configuration Manager (SCCM) client health

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Configuration Manager (SCCM) client health

Latest Version: 2.0.0.2
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Released on January 24, 2024

This content can be installed directly from the in-product library in your Nexthink Infinity platform. For details on how to access the in-product library click here.

Description

Problem

Managing the health of every Microsoft Endpoint Configuration Manager (MECM) client across thousands of endpoints is complicated. Broken or missing MECM clients across the landscape will result in serious compliance and security risks as outdated OS' and applications will not receive critical security patches and updates. EUC engineers struggle to ensure that the client is present on every device and maintain their stability and connectivity at all times.

Solution

Access a single source of truth to monitor in real-time MECM client presence, compliance, and stability across your entire device landscape. Leverage landscape-wide visibility about your MECM client health to automate the diagnosis and remediation of the most common issues, across all impacted devices, and quickly drill down into their root causes to apply the correct fix.

Key Features:

  • Real-time monitoring of MECM client presence and health across all endpoints.
  • Instant detection of client failures with rapid root-cause diagnosis.
  • Automated remediation of the most common MECM client errors, at scale.
  • Monitoring of abnormal client health behavior that might indicate more persistent issues.
  • Monitoring of Windows update versioning to ensure endpoints are compliant with security standards.

Screenshots

Versions

  • 2.0.0.2 - 24 Jan 2024 - The dashboard has been updated to address an issue with drilling down into several KPIs on the Health and stability tab.
  • 2.0.0.1 - 24 Jan 2024 - The dashboard has been updated to ignore '999' results from the 'DaysSince' outputs of 'Get SCCM Configuration Manager Client Status' RA.
  • 2.0.0.0 - 24 Jan 2024 - The included dashboard has been redesigned and updated. The group of widgets that indicate client adoption on endpoints has been modified to use the output from the 'Get SCCM Configuration Manager client status' remote action to provide more accurate data. The tabs have been renamed to comply with the new standards. New widgets have been added to the 'Network Connection' tab for deeper traffic analysis.
  • 1.0.0.6 - The MECM Client Status dashboard version has been updated
  • 1.0.0.3 - The MECM client health widget has been updated to exclude the BITS service status
  • 1.0.0.2 - The name of the BITS health assessment widget has changed
  • 1.0.0.1 - BITS service status removed from MECM client health calculation
  • 1.0.0.0 - Initial release

Platforms

Windows

Compatibility

V2023.1 and later