Accelerate L1 support activities. Reduce MTTR. Empower employee self-help.
Technical data only tells half the story. Nexthink provides the other half by populating your ServiceNow console with employee experience insight.
This product demonstration shows how a Nexthink-enhanced ServiceNow console enables Service Desk teams to dramatically speed-up troubleshooting, remediate issues in a single click and enable self-help.
Discover how you can:
- Accelerate incident management to reduce MTTR
- Enrich your CMDB for more contextual visibility
- Enable personalized alerting to proactively manage events
Offer employees self-help opportunities in their self-service portal or virtual agents to solve issues without having to interact with IT.