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Nexthink and ServiceNow | Product Overview Demo

Accelerate L1 support activities. Reduce MTTR. Empower employee self-help.

Technical data only tells half the story. Nexthink provides the other half by populating your ServiceNow console with employee experience insight.

This product demonstration shows how a Nexthink-enhanced ServiceNow console enables Service Desk teams to dramatically speed-up troubleshooting, remediate issues in a single click and enable self-help.

Discover how you can:

  • Accelerate incident management to reduce MTTR
  • Enrich your CMDB for more contextual visibility
  • Enable personalized alerting to proactively manage events

Offer employees self-help opportunities in their self-service portal or virtual agents to solve issues without having to interact with IT.