Stop. Wasting. Time.
90% of Mean Time To Repair (MTTR) is Spent on Finding the Source of a Problem.
Nexthink automatically populates your Service Desk preferred ITSM consoles with real-time experience data to dramatically accelerate MTTR, prevent recurring issues and optimize self-service.
Solve More Issues, Faster
Accelerate Mean Time To Resolution (MTTR).
Offer your L1 teams access to real-time device checklists, automatic data retrieval, historical activity leading the issue and single-click fixes to optimize both root cause analysis and resolution.
Take your first step towards true “Shift left” to stay ahead of the curve
Reduce Ticket Count With Employee Self-help
Give your Service Desk some breathing room.
Enable employees to solve issues without IT interaction through Nexthink-enhanced their self-service portals and virtual agents. You can reduce tickets coming from simple problems and allow your Service Desk to focus on the more complex ones.
Power your chatbots with experience insight to make them faster, smarter and more accurate.
Leverage a CMDB You Can Rely On
Stop looking for needles in haystacks.
Reduce risks during change management by accessing highly-accurate asset and dependency data about devices, services, software, users and their relationships.
Are you also a Service Graph user? Then take your CMDB to the next level with our ServiceNow Service Graph Connector.
Get Started
Explore our tailored out-of-the-box connectors.
Incident Management
Accelerate L1 Workflow. Avoid unnecessary escalations. Prevent recurring issues.
CMDB Enrichment
Understand the relationship between IT assets to accurately assess the impact of change.
Events and Alerting
Leverage Webhooks and Data Export capabilities to stay notified of what’s important to you.
Self-Help Enablement
Enable employees to solve issues themselves to reduce ticket overload.