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IDC and Banque du Caire discuss proactive IT trends and strategies to support a distributed workforce

On-Demand Webinar

The rapid digital transformation and disruption driven by the crisis accelerated the shift to a ‘work-from-anywhere’ environment for many organizations.

The role of IT departments to provide a consistent level of service and operations for users, whilst driving proactive improvements to enhance digital employee experience has never been more business-critical. So how should digital workplace strategy look as we progress into the ‘next normal’?

Watch IDC, Banque du Caire, and Nexthink discuss:

  • The latest digital workplace trends and research
  • The growing importance of IT teams within the enterprise and the emerging challenges and expectations they face
  • The “digital employee experience gap” and why gaining visibility and managing employee experience empowers business performance
  • The key components that comprise digital employee experience and how to quantify and benchmark it
  • How to unlock proactive improvements to drive employee productivity, engagement, collaboration, and technology adoption

Featured Speakers

Harish Dunakhe

Research Director, Software and Cloud, META, IDC

Harish Dunakhe leads IDC’s research & advisory practice for the software program in the Middle East, Africa, and Turkey (META) region.
Dunakhe is responsible for a team of research analysts and manages the delivery of insights in IDC’s software program and syndicated research.
Prior to joining IDC, he held senior roles spanning technology sales strategy, program governance, and large account business planning at global MNCs such as Wipro, DXC Technology, and Sonata Software.

Yasser Fouad Ramadan

Deputy General Manager - Head of IT Governance, Banque du Caire

Yasser Fouad Ramadan is a leader in digital transformation with over 20 years’ experience in leveraging actionable business analytics. Currently Yasser is Deputy General Manager - Head of IT Governance at Banque du Caire, where he focusses on transforming digital employee experience to better achieve staff productivity and customer happiness, as well as operational efficiency.
Yasser has extensive experience in the telecom, retail and banking industries, leading significant transformation projects that have positively impacted everything from retail services, to business development and beyond.

Jon Cairns

VP, Technical Services, Nexthink

As VP Technical Services, Jon leads the teams responsible for promoting and delivering technical excellence to Nexthink’s customers and partners, helping them understand and achieve the value they can get from our solution portfolio.
Jon has more than 20 years of experience in the technology industry, having held a range of leadership roles across consulting, pre-sales, sales and marketing. During his career he has developed especially deep expertise in virtualisation, cloud computing, security and end-user computing.