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Nexthink Library

Print Spooler

Resolve issues with the Windows print spooler and speed up the resolution of printer issues.

Reset Print Spooler

Content

Remote actions - 1

Required Modules

Nexthink Act

Platforms

Windows 7
Windows 10

Compatibility

V6.14 and later
Install

Description

This Library pack is composed of a Remote Action script which helps resolving issues linked to Windows print spooler.Please use the link on the left menu to learn more about the function and range of action of the script.

  • 1.0.0.0 - 09 Jan 2019 - Initial release

Reset Print Spooler

Script Description

Clears the print queue of the user by restarting the Spooler service (and dependent services, if any), cleaning the folder '%systemroot%\\System32\\spool\\printers' and cleaning the Win32_PrintJob jobs.Useful for troubleshooting printing-related issues.

Execution context and suggested scheduling

Run the script as 'local system'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

None.

Outputs

Label Type Description
Service StringList Information about the Print Spooler service
Job Files StringList Names of the job files deleted
Print Jobs StringList Description and owner of the Print jobs cleaned
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