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This pack provides Remote Actions that fix several Microsoft Office Outlook related issues by:\n* Clearing corrupted auto-complete caches.\n* Repairing invalid OST files and forcing Microsoft Office Outlook to work online on devices.\n* Manages plugins to enforce company policies.\n* Gathers information about the currently connected PST and OST files, including their overall size.

Outlook - Remote Actions

Clears the AutoComplete cache so user can avoid out-of-date suggestions as a result of a migration process or similar.\n\n'''''Warning:''' This Remote Action permanently deletes Microsoft Outlook cache from all targeted devices.''

ID of the campaign to notify user that Outlook must be restarted. If it's an empty ID, the campaign won't be called

Campaign ID

Clear Outlook autocomplete cache

Retrieves the installed Microsoft Office Outlook COM Add-ins sorted by status and name.

Get Outlook plugins

Outlook plugins count

List of Microsoft Outlook Add-ins sorted by status and name. It displays the name, version and status of each Add-in

Outlook plugins info

This Remote Action can be used to retrieve details of Microsoft Outlook crashes - this includes faulting outlook executable crashes, and also crashes caused by Outlook plugins.\n\nThe most recently detected crash (if any are available) is displayed in the output.\n\nThe information is gathered by the Remote Action inspecting the Application Event Log for event ID's 1000 (application crashes) filtered to Microsoft Outlook.

Number of days since crash event was created to include in scope. Provide 0 to search entire log

Crash event age in days

Get Outlook Crash Details

Date of last logged crash of a Microsoft Outlook plugin

Last crashed plugin date

Name of last logged crash of a Microsoft Outlook plugin

Last crashed plugin name

Name of a Microsoft Outlook plugin that crashed most frequently

Maximum crash count plugin name

A list of all logged Microsoft Outlook plugin crashes with its total count, sorted by most recent date

Crashed plugin list

Obtains the number of PST and OST files a user has connected to Outlook, and their overall size.

Size in GB of the OST file to check. OST files exceeded the value are reported

OST size threshold

Get Outlook storage info

Total amount of size the PST files that the current user has connected to Outlook

PST overall size

Number of PST files current user has connected to Outlook

Number of PST files

Number of PST files current user has connected to Outlook on a network folder

Number of PST files in network

List of PST files current user has connected to Outlook on a network folder

PST files in network list

Total amount of size of the PST files located in Network folder

PST files in network overall size

Total amount of size the OST files are taking in the machine. The Outlook Application size calculation may differ from the real file size

OST overall size

Number of OST files current user has connected to Outlook

Number of OST files

If an OST file on the device exceeds the threshold input this value is set to True

OST threshold exceeded

List of file paths showing the OST files which have breached the threshold input value

OST threshold exceeded paths

Resolves Outlook issues related to OST files by deleting them and restarting Outlook. It also attempts to close applications that may be blocking OST files (e.g., Outlook and Teams). This script is designed for Windows and is compatible with Outlook 2010 and later versions.\n\n'''''Warning:''' This Remote Action starts the simultaneous download of Microsoft Outlook emails on all targeted devices. Please ensure that the available network capacity is appropriate for the number of targeted devices.''\n\nSupported Platforms: Windows

ID of the campaign to notify user that Outlook and Teams must be closed

Repair Outlook OST problem

Checks if Outlook is working offline, and sets it to online if it is not already.

Set Outlook online

Enables or disables each Microsoft Office Outlook COM add-in specified in the parameters. The names of the available add-ins can be found by running the 'Get Outlook Plugins' Remote Action.\nCampaign can be skipped by providing an empty ID as input CampaignId.

ID of the campaign to notify user that Outlook must be closed. Provide an empty ID to enable execution without campaign

Enable or disable the desired add-ins. Accepted values are 'enable' and 'disable'

Action

Comma-separated list of words to be matched with the addins. For example, 'skype' or 'microsoft'

Plugin names

Set Outlook plugins

List status of all Microsoft Outlook add-ins provided in input argument 'PluginName'

Outlook plugins configured

Checks if Outlook, part of Microsoft Office product, is working online.

Get Outlook online

Microsoft Outlook is working online (yes/no)

Is online

This Remote Action helps to give organizations a deeper view into Outlook add-in performance and Outlook stability, to make it easy to understand where Outlook add-ins are experiencing poor startup performance or stability problems, which are causing add-ins to be set to disabled.

Add in name 1

Add in name 2

Add in name 3

Add in name 4

Add in name 5

Add in name 6

add in name 7

Get Outlook add in diagnostics

Outlook version

Number of crashes detected for Outlook in the last 24 hours

Number Outlook crashes last 24 hours

Add in version 1

Add in time to start 1

Number of crashes detected for Outlook add-in in the last 24 hours (based on Outlook application event log ID 59)

Add in number crashes last 24 hours 1

Add in disabled 1

The description of why the add-in was disabled

Add in disable reason 1

Add in version 2

Add in time to start 2

Add in number crashes last 24 hours 2

Add in disabled 2

Add in disable reason 2

Add in version 3

Add in time to start 3

Add in number crashes last 24 hours 3

Add in disabled 3

Add in disable reason 3

Add in version 4

Add in time to start 4

Add in number crashes last 24 hours 4

Add in disabled 4

Add in disable reason 4

Add in version 5

Add in time to start 5

Add in number crashes last 24 hours 5

Add in disabled 5

Add in disable reason 5

Add in version 6

Add in time to start 6

Add in number crashes last 24 hours 6

Add in disabled 6

Add in disable reason 6

Add in name 7

Add in version 7

Add in time to start 7

Add in number crashes last 24 hours 7

Add in disabled 7

Add in disable reason 7

If the Remote Action detects that one or more Outlook add-ins on the device are disabled this output is set to True

Outlook - Remote Actions

Description

Versions

Content

Required Products

Platforms

Compatibility