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This pack provides you with Remote Actions that allow you to retrieve various types of information pertaining to the status of OneDrive clients on all the devices within your IT environment.\nBelow is a list of the Remote Actions included in this pack and a brief description of their capability:\n\n* Get MS Office information: Obtains the size of the OneDrive folder on the local disk.\n* Get OneDrive information: Calculates the space used by OneDrive.\n* Checks the status of the OneDrive application.\n* Get OneDrive Sync Status: Gathers OneDrive sync status from OneDrive logs.\n* Test OneDrive Files Path and Syntax: Tests if the files in a given path are compatible for OneDrive migration.\n* Repair OneDrive: Repairs or Reinstalls OneDrive.\n* Set OneDrive Configuration: Configures registry keys responsible for \"SilentAccountConfig\", \"Files On Demand\", and \"Update Ring\" features of Microsoft OneDrive.

OneDrive - Management

Returns several Microsoft Office-related information, such as the version of the suite, the applications installed, the language preferences, the size of the user's Outlook Data Files and the used space in the OneDrive business account folder.\nUseful for troubleshooting both Office-related and disk space issues and for managing the Office migration to the cloud. The script is developed for Windows 10 and 7 and Microsoft Office 2010 onwards.

The script should be executed every 1 day.

Get MS Office information

Version of the Microsoft Office suite installed on the device

MS Office version

Installed applications

Active display language

List of display languages installed on the device

Installed display languages

List of editing languages installed on the device

Installed editing languages

Number of .PST files stored on the device

Number of PST files

Number of .OST files stored on the device

Number of OST files

Size of the .PST file, or sum of all .PST files' sizes

PST overall size

Size of the .OST file, or sum of all .OST files' sizes

OST overall size

OneDrive sync files size

Size on the disk of all other data locally synchronized through OneDrive agent

Other OneDrive sync files size

Tests if the files meet all the OneDrive specifications (size, name, path length, etc..) so a migration won't have any conflicts.

Full path of the folder to be checked. Allows environment variables, e.g. $env:USERPROFILE, %HOMEDRIVE%%HOMEPATH%

Migration path

Maximum random delay set to avoid overloading server hosting virtual machines. Provide number of seconds less than 600

Maximum delay in seconds

Test OneDrive files path and syntax

If provided input migration path is ready for OneDrive

Migration readiness

Number of detected files with invalid characters in name

Invalid characters

Number of detected files/folders with invalid names

Invalid names

Number of files/folders with path longer than accepted

Invalid path lengths

Number of detected folders as symbolic links or junction points

Reparse points

Number of detected files with greater size than allowed

Invalid sizes

OneNote files

VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (Multi-language) (1803/1809/1903)

Gathers OneDrive sync status from the business accounts SyncDiagnostics.log.

Get OneDrive sync status

Sync progress state

Timestamp when the log was written for the last time

Timestamp

To download

To upload

Files to download

Files to upload

Changes to process

Changes to send

Download speed

Upload speed

Estimated time remaining to finish the sync process

Estimated time remaining

Whether Microsoft Office sync is active on the device

Office sync active

Whether Microsoft Office sync is enabled on the device

Office sync enabled

File failed upload count

Number of warnings during the sync process

File in warning count

Last modified time

Configures Microsoft OneDrive policy settings of SilentAccountConfig to automatically configure user account instead of having to provide credentials manually, FilesOnDemand to enable online access to files stored with the service, and UpdateRing to define in which update process the device should be.

The script should be executed every 1 week.

Parameter responsible for OneDrive user account configuration, which hides initial popup window that asks to provide credentials. Accepted values are (Disabled/Enabled). In case of filling the input with an empty value (""), the configuration will not be enforced

Silent account config

Parameter manages online access to files that allows saving up space. Accepted values are (Disabled/Enabled). In case of filling the input with an empty value (""), the configuration will not be enforced

Files on demand

Parameter manages the OneDrive update process that will apply to target device. Accepted values are (Production/Enterprise/Insiders). In case of filling the input with an empty value (""), the configuration will not be enforced

Update ring

Set OneDrive configuration

Calculates the size of Business and Personal OneDrive tenant folders and retrieves the configured OneDrive Update Ring. \n\nBusiness tenants with names starting with OneDrive - are included in the Business output, while others are classified as SharedLibraries.

Set to 'true' if using Sharepoint Server for synchronizing folders on the endpoint. Path length is limited to 259 characters

Sharepoint server

Get OneDrive information Windows

Size of the OneDrive Business main tenant folder on the cloud

Total cloud size business

Size of the OneDrive Business main tenant folder on the disk

Total local size business

Total cloud size shared libraries

Size of the OneDrive Business tenant folders (other than main tenant) on the disk

Total local size shared libraries

Size of the OneDrive Personal tenant folders on the cloud

Total cloud size personal

Size of the OneDrive Personal tenant folders on the disk

Total local size personal

Currently configured OneDrive Update Ring. For more information visit [https://docs.microsoft.com/en-us/onedrive/use-group-policy#GPOSetUpdateRing this link]

OneDrive update ring

Total number of files and folders in the OneDrive Business main tenant folder on the local disk of the device

Total number files and folders business

Total number of files and folders in the OneDrive Shared Libraries tenant folders on the local disk of the device

Total number files and folders shared libraries

Total number of files and folders in the OneDrive Personal tenant folders on the local disk of the device

Total number files and folders personal

If the Microsoft recommended limit of 300,000 files is exceeded then this output is set to True

File limit breached business

File limit breached shared libraries

File limit breached personal

OneDrive is critical for seamless file synchronization and collaboration in enterprise environments. However, users often face issues due to corrupt installations or sync failures. These issues typically result in support tickets, impacting productivity and IT bandwidth. \n\nThis Remote Action is built to detect and repair the OneDrive app with minimal disruption, reducing manual troubleshooting and improving device health.\n\nIt checks for the presence of the OneDrive application on a device and attempts to repair it silently using Microsoft-supported reset parameters. It intelligently identifies the installation path based on system architecture and includes smart logging, validation, and a randomized delay mechanism to support large-scale rollouts.\n\nThis RA empowers IT operations to maintain OneDrive functionality at scale with high reliability.\n\nThis RA writes status messages indicating success or failure:\n\n - 'OneDrive repaired successfully.' if execution completes without errors.\n - 'OneDrive is not installed on this device.' if OneDrive paths are not found.\n - Additional exceptions are logged in case of failure to fetch version info or invoke setup.\n\n**Pre-Requisites**\n\n - OneDrive must be previously installed on the device.\n - Valid OneDrive setup path must exist under %ProgramFiles% , %ProgramFiles(x86)% or %LocalAppData%.\n\n**Ideal Target Environment**\n\n - **Supported Platforms:**\n    - Windows: Windows 10 onwards\n - **Windows Server Compatibility:** No\n\n**Recommended Schedule**\n\n - No scheduled execution is recommended.

Repair OneDrive

This Remote Action helps check if OneDrive is setup and running properly on a computer. It checks if OneDrive is running (verifies if the process is active), looks for required system settings (Registry keys and environment variables), ensures OneDrive has the correct setup to work as expected.\n\nIt helps IT Teams to quickly troubleshoot OneDrive issues, ensuring users can sync their files without problems.

Get OneDrive status Windows

Overall result of the OneDrive health status review

OneDrive status

This Remote Action can assist in scenarios whereby OneDrive is failing to synchronize. It restarts the OneDrive client on Windows (only stops the OneDrive client on macOS) which is used to synchronize files and folders.\nOneDrive will attempt to perform a synchronization after the restart.\n\nDue to macOS security restrictions, the remote action will only be able to stop OneDrive. Users will need to be notified through the campaign to manually reopen OneDrive.

OneDrive - Management

Description

Versions

Content

Required Products

Platforms

Compatibility