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Collector Configuration

Perform remote troubleshooting and maintenance of Nexthink Collectors on the devices.

Description

Change Collector configuration parameters by using nxtcfg Collector tool on the devices, test if Collector CrashGuard is active, reset Collector CrashGuard counter, and check last Remote Action performance.

Script Reset CrashGuard

  • Version 1.0.0.0 – Initial release

Script Description

ADVANCED SCRIPT
Resets the Collector CrashGuard count and restarts the Collector driver. The script is designed for Windows 10 and 7.

Execution context and suggested scheduling

Run the script manually as local system.

Parameters

None.

Outputs

None.

Further Information

The status of the Collector is checked before resetting the CrashGuard.

Script Set Collector Configuration

  • Version 2.0.0.0 – Added ‘pkg_interval’ and ‘printing’ parameters, and removed ‘custom_shells’. Added version compatibility check for parameters
  • Version 1.0.1.0 – Driver restarting process update
  • Version 1.0.0.0 – Initial release

Script Description

ADVANCED SCRIPT
Sets Collector configuration parameters by using nxtcfg Collector configuration tool. The script is designed for Windows 10 and 7.

Execution context and suggested scheduling

Run the script manually as local system.

Parameters

ID Label Description
1 Tag Optional number to identify the installation [0 – 2147483647]
2 Log Mode Logging mode (0 – Silent, 1 – Verbose, 2 – Debug). It might impact performance. Use only for debugging
3 WM Domains List of domains for which to report the URL of web requests (comma-separated)
4 IOPS Enable (1) or disable (0) IOPS monitoring beta functionality (do not enable if this is unknown to you)
5 PKG Interval Period, in hours, in which the Collector checks for new installed packages and updates. Integer in range [0 – 24] (0 – Never)
6 Printing Enables (‘enable’) or disables (‘disable’) print monitoring

Outputs

ID Label Type Description
1 Collector Parameters Set StringList List of Collector parameter=value set

Further Information

Please use ‘””‘ (two double-quotes) as input value in Finder to discard some parameter setting. To pass an empty string to WMDomains, please use ‘,’ (comma) as input value.

Script Test CrashGuard

  • Version 1.0.0.0 – Initial release

Script Description

Checks whether the Collector CrashGuard count has reached the maximum value, which means that the CrashGuard protection is active. The script is designed for Windows 10 and 7.

Execution context and suggested scheduling

Run the script manually as local system.

Parameters

None.

Outputs

None.

Script Get Last Remote Action Performance

  • Version 1.0.0.0 – Initial release

Script Description

Retrieves information about the performance of the last remote action executed by Collector.

Execution context and suggested scheduling

Run the script manually as local system.

Parameters

None.

Outputs

ID Label Type Description
1 Last Remote Action Performance StringList Last executed remote action performance information (UID, execution date, average CPU, etc.)

Further Information

Last executed remote action performance information is extracted from Collector log.
Collector debug mode must be enabled to log any remote action performance. There is no need to have Collector debug mode enabled for the execution of this very remote action, which measures the performance for the previous remote action logged.
Use Set Collector Configuration remote action for enabling/disabling Collector debug mode. Please, remember that Collector debug mode is not meant for a normal production operation.

Restrictions

  • Any remote action performance is only logged if Collector debug mode is enabled at the moment of its execution.

Content

Remote Actions

Required Modules

Nexthink Act

Platforms

Windows

Compatibility

V6.14 and later
Thank you!