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Application Experience Sentiment

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Application Experience Sentiment

Latest Version: 1.0.2.0
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Updated on September 28, 2021

Description

This pack was developed to complement Nexthink Application Experience, allowing EUC, IT, and Application Owners to correlate sentiment with health, performance, and usage data of their business application to gain a realistic and comprehensive understanding of employees' actual experiences.

These 7 Engage campaigns have been carefully designed to collect the most relevant feedback while maximizing the response rate, focusing on:

  • Measure satisfaction of employees while using business applications
  • Assess how productive employees feel while using business applications
  • Validate need for employee application licenses and obtain permission to revoke when not needed
  • Determine demand for, and desired type of, training for business applications
  • Measure satisfaction with support and areas to improve

NOTE: Although this pack complements Nexthink Application Experience, it does not require a license and can be used independently.

Versions

  • 1.0.2.0 - 28 Sep 2021 - Updated OS requirements
  • 1.0.1.0 - 28 Sep 2021 - Added Informational Campaign explaining purpose of Application Experience Plugin
  • 1.0.0.0 - 17 Jun 2021 - Initial release

Content

Campaigns - 8
Investigations - 3

Required Products

Nexthink Engage

Platforms

Windows 7 or newer
MacOS Catalina or newer

Compatibility

V6.30 and later