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Nexthink Library

Application Experience – Manage Browser Extension

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Application Experience – Manage Browser Extension

Latest Version: 1.1.1.0
|
Updated on February 28, 2024
Install
Configuration

Description

Monitor and manage the health and status of the browser extensions and related core components needed to get the most accurate results from Nexthink Application Experience across every device in the landscape.

  • Gain at-a-glance visibility over which devices are, or not, running the Nexthink Browser Extension Host Application (nxthostapp.exe) and Nexthink Data Forwarder (nxtbsm.exe) in your organization.
  • Breakdown data by Operating System and browser type to speed-up troubleshooting.
  • Manage the stability of your extensions by monitoring their health and version dispersion.

This pack was developed for customers with a Nexthink Application Experience License

Screenshots

Versions

  • 1.1.1.0 - 28 Feb 2024 - Updated OS requirements
  • 1.1.0.0 - 22 Jul 2022 - Deprecating Python in favour of OSAScript for "Get Chrome Plugins macOS" Remote Action
  • 1.0.0.2 - 24 Sep 2021 - macOS enabled metrics now referencing new Get Chrome Plugins remote action
  • 1.0.0.1 - 23 Sep 2021 - Added a slide-out help section to the first dashboard. additionally, also updated the web library pack description section
  • 1.0.0.0 - Initial release

Content

Categories - 1
Dashboards - 3
Metrics - 63
Remote actions - 2
Get Microsoft Edge Plugins Get Chrome Plugins

Required Products

Nexthink Act

Platforms

Windows 7 or newer
MacOS Catalina or newer

Compatibility

V6.29 and later

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Get Microsoft Edge Plugins

Script Description

Retrieves all the plugins currently configured for the Chromium-based Microsoft Edge, in alphabetical order, displaying version and status.

Execution context and suggested scheduling

Run the script as 'interactive user'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

None.

Outputs

Label Type Description
Microsoft Edge Plugins Count Int Number of Microsoft Edge plugins available
Microsoft Edge Plugins Names StringList Microsoft Edge plugins names, followed by version and status (Enabled/Disabled)

Restrictions

Further Information

If there were non-Chromium-compatible plugins installed in the old Microsoft Edge and it is upgraded to the Chromium-based Edge, the information about them might not be retrieved.

Test Scenarios

NonChromiumBasedEdge
Test Case Microsoft Edge is not the Chromium-based one
Environment VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (Multi-language) (1803/1809/1903)
Results Failure - Chromium-based Microsoft Edge 77 or onwards is required.
PluginsListed
Test Case Microsoft Edge has plugins enabled and disabled
Environment VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (Multi-language) (1803/1809/1903)
Results Success - The available plugins are listed.

Get Chrome Plugins

Script Description

Retrieves the plugins currently configured for Chrome, in alphabetical order, displaying version and status.

Execution context and suggested scheduling

Run the script as 'interactive user'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

None.

Outputs

Label Type Description
Chrome Plugins Count Int Number of Chrome plugins available
Chrome Plugins StringList Chrome plugins names, followed by version and status

Further Information

A Chrome browser which version is higher than 65 must be installed.
Chrome installation comes with default extensions that are hidden to the user. However, the Remote Action's output will list them.
These extensions may be, but not limited to:
- Chrome Media Router
- GMail
- Google Drive
- YouTube
- Chrome Web Store Payments.

Test Scenarios

ChromePluginsNameVersionStateInformationIsAvailable
Test Case All of the plugin(s) information are available to be successfully retrieved
Environment VM macOS minimum version 10.13 - Chrome browser installed which version is higher than 65 plus 1 Plugin available with complete information
Results Success - The name, version and state of the plugin(s) is successfully presented in the outputs
ChromePluginsStateInformationIsNotAvailable
Test Case The plugin name and version are available to be successfully retrieved but the state is not
Environment VM macOS minimum version 10.13 - Chrome browser installed which version is higher than 65 plus 1 Plugin available with complete information
Results Success - The name and version and of the plugin(s) is successfully presented in the outputs, whereas the state will be presented as N/A
ChromeBrowserIsNotInstalled
Test Case Chrome is not installed in the target device
Environment VM macOS minimum version 10.13 - Chrome browser not installed
Results Failure - The Remote Action cannot be executed and will output an error message