Digital Employee Experience (DEX) has become a vital to organizations that want to remain competitive in an increasingly dispersed and digital world. For enterprises focused on sustainable growth, understanding, measuring, and driving a positive digital employee experience is a top priority.
To achieve this high standard, cutting edge organizations increasingly recognize the need for a team specifically focused on the DEX of their enterprise. According to the Forrester report firms like ABN AMRO, Citizens Bank, Deloitte, and Mondelēz International are hiring personnel to zero in on DEX improvement.
In this report, Forrester uncovers the 4 key characteristics of DEX teams and draws on interviews with these companies to offer insights on how to create these teams in your organization. Download the report today to learn:
- The critical business drivers of DEX teams
- Typical DEX team structure
- The main responsibilities of DEX teams
- Key goals DEX teams must meet to drive business outcomes