Analyst Report

IT’s New Mandate: The Science of Productivity (Part 1)

Transformation: Driving Adoption, Productivity, and Change in the AI Era

Discover what 1,100 IT leaders reveal about the future of AI, digital adoption, and employee experience — and what it means for your organization.

This pivotal research reveals a new reality: IT is no longer just a support function — it’s a strategic driver of long-term business competitiveness.

What You’ll Learn

  • Why 97% of IT leaders say improving digital productivity is now a core mission of the department
  • How digital dexterity is becoming a key competitive advantage in the AI era
  • The top barriers to AI and technology adoption — and what leading organizations are doing to overcome them
  • How IT can transition from reactive support to strategic leadership in digital transformation
  • Actionable ways to reduce digital friction, boost adoption, and deliver outcomes at scale

Nexthink logo