Many users still see IT as a utility for their day-to-day job. ’It should just work!’ is a phrase IT departments often hear.
However, users often have problems voicing their needs in a way that the IT department understands. As user expectations keep evolving it is ever important to bridge this gap between IT systems and the end users.
In this webinar Casper van Amelsvoort of Rabobank shares their journey of transitioning IT, to improve the employee experience across the business.