ITSM Practice Lead, Nexthink
David has worked in the IT world for over 40 years, specializing in ITSM. From working with end-users and customers all the way to partners and MSPs, he has worked in a very wide range of IT solutions consulting roles. David started working in operations and system programming before moving to the software industry in Product management, service management, and product marketing. Today, with his extensive and diverse experience across the IT industry, we consider David our very own ITSM expert.