Cox Enterprises was facing a silent productivity killer - apps that looked fine on the surface but frustrated users behind the scenes. Traditional monitoring tools missed key experience issues, leaving IT teams in the dark and employees submitting tickets that led nowhere.
By leveraging Nexthink, Cox’s digital workplace team flipped the script -gaining real-time visibility, uncovering hidden problems, and working with app owners to fix issues fast.
Download the case study to discover how Cox achieved fewer tickets, smoother apps, and a better employee experience.
