Boost productivity, reduce support costs, and make your software investments shine.
Even the best applications can fail. Employees are overwhelmed by complex interfaces, scattered training, and constant change. Productivity stalls, data quality suffers, and IT tickets pile up. Businesses need a better way to guide, engage, and empower users at every stage of the digital journey.
Nexthink transforms application use into employee mastery. With in-app guidance, targeted pop-ups, and predictive analytics, Nexthink helps users complete tasks faster, with fewer errors. It boosts adoption, improves efficiency, and gives IT and business teams real-time visibility—ensuring every application delivers real results from day one.
Trusted and Loved by Our Customers
Great apps don’t deliver value.
Empowered employees do.
Organizations invest heavily in enterprise applications, but too often, those tools fall short of their potential. The hurdle isn’t the software—it’s the struggle employees face using it effectively. Confusing interfaces, poor training retention, and lack of real-time support create digital friction that slows processes and overwhelms IT. Nexthink eliminates these barriers with in-app guidance, targeted communications, and AI-driven insights that help employees complete tasks faster and more accurately. By empowering users in the flow of work, Nexthink improves adoption, reduces errors, and transforms software from a cost center into a driver of organizational efficiency and success.
Accelerate time-to-value by combining onboarding flows, contextual support, and predictive insights. Target specific users or teams with personalized guidance and gather feedback in the moment. Track usage trends to identify friction points and continuously optimize the adoption journey.
Application Adoption
Accelerate time-to-value by combining onboarding flows, contextual support, and predictive insights. Target specific users or teams with personalized guidance and gather feedback in the moment. Track usage trends to identify friction points and continuously optimize the adoption journey.
Onboard & Train
Deliver training when and where employees need it most, right inside the applications they use every day. Cater to different learning styles with interactive walkthroughs, contextual tooltips, and media-based help c, ensuring employees retain knowledge through experience, not lectures. PTailor training content to specific users with personalization and role-based targeting reducing ramp-up time and support dependency. Remember to measure and track training effectiveness. Incorporate real-time engagement analytics and user feedback for continuous improvement.
Digital Transformation & Change Management
Guide employees through new tools and processes with real-time, contextual support. Engage users across multiple channels with pop-ups, in-app announcements, and targeted messaging. Tailor communications by role, location, or behavior. Measure adoption rates, gather feedback, and refine rollouts based on data-driven insights.
Deliver AI Transformation
Embed real-time, in-app guidance and multi-channel nudges into AI-powered tools to help employees gain confidence and reduce confusion. Provide moment-in-time support and target users based on behavior to drive meaningful adoption. Use in-app surveys to collect feedback, improve training content, and ensure AI investments deliver business value. Increase productivity with in-the-moment writing support with AI-powered writing assistance.
Optimize Support
Deliver context-aware help, step-by-step walkthroughs, and proactive nudges to help employees solve issues on their own. Adapt support to match different learning preferences and workflows. Free up IT by deflecting repetitive tickets and giving users the tools to stay productive.
Protect Data Integrity
Guide employees through complex data-entry tasks with field-level validation and real-time prompts. Prevent errors at the source and reduce costly rework. Use analytics and user feedback to target additional support and continuously improve data quality across business systems.
Ensure Compliance
Prompt users with real-time reminders, validations, and mandatory steps to ensure consistent execution of critical processes. Deliver the right messages to the right people at the right time using behavior-based targeting. Collect feedback, monitor adherence, and correct behavior before issues escalate.