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Case Study

Vitality’s IT Uses Nexthink To Fuel Hypergrowth

Back in 2014 Vitality Health Insurance underwent a joint venture and rebrand that spurred massive growth in its company. By 2017, they had launched a new suite of investment products (with big names like Starbucks, Amazon Prime, and Virgin Active) and they boosted their customer base to over 1 million members.

Learn how Vitality uses Nexthink to:

  • Save on average, 10 minutes of troubleshooting time per service ticket
  • Strengthen their L1 & L2 ticketing process
  • Discover unique and actionable employee computing data in their current ITSM tool