Vitality’s IT Uses Nexthink To Fuel Hypergrowth
Back in 2014 Vitality Health Insurance underwent a joint venture and rebrand that spurred massive growth in its company. By 2017, they had launched a new suite of investment products (with big names like Starbucks, Amazon Prime, and Virgin Active) and they boosted their customer base to over 1 million members.
Learn how Vitality uses Nexthink to:
- Save on average, 10 minutes of troubleshooting time per service ticket
- Strengthen their L1 & L2 ticketing process
- Discover unique and actionable employee computing data in their current ITSM tool