Top Tips for Evolving IT Service to Enable Successful Hybrid Workplaces
Hybrid work environments deliver great flexibility benefits to employees, empowering them to have more control over where and how they work.
For IT, however, this workplace evolution presents a number of new challenges. With employees working from a variety of locations and devices, IT teams need to evolve in order to adequately manage technology performance, application usage, and all other factors that influence digital employee experience.
In a recent Top Tips article, InformationWeek examined the biggest hurdles posed by the increase in hybrid workplaces – and how a real-time digital employee experience platform can help IT teams conquer these challenges and improve experience no matter where employees work.
Access the full article to learn how IT teams can create consistency across remote, hybrid, and in-office employee experience, including:
- Deploying real-time experience analytics to pinpoint hybrid workplace issues.
- Seamlessly communicating with hybrid workers through targeted engagements.
- Creating dynamic personas for personalized technology deployment.
- Collecting employee sentiment data to uncover remote work inefficiencies.