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PRODUCT

VDI Experience

Eliminate Every VDI Issue

THE PROBLEM

Everything Is Seen as a VDI Problem

Ensuring your VDI solutions are performant and cost-effective is a daunting task on its own. Even with excess resources, employees may not be able to work effectively. If a network connection is unstable, or an application is unresponsive, you are blamed. With so much out of your control, it’s impossible to know what to change, issues take too long to resolve, and employees suffer.

THE SOLUTION

Proactive VDI Issue Resolution

Take control with continuous real time monitoring of all aspects of virtual desktop experience. Gain clarity on every VDI session and employee interaction with AI-guided insights and alerts that quickly identify the impact and scope of issues in your environment so you can fix them forever.

PREVENT ISSUES

Detect Emerging Issues

Don’t let the complexities of VDI force a reactive approach. Stay one step ahead with AI-powered insights, proactive anomaly detection and alerting, informing you of issues impacting employees.

TROUBLESHOOT EFFECTIVELY

Know Where to Focus

Quickly identify issues and compare environments with a unified view of all VDI solutions. Remove the guesswork with end-to-end visibility of how employees are connecting, the applications they use, and how virtual desktops are performing.

AUTOMATE INTELLIGENTLY

Fix Issues Instantly

If a process needs to be terminated, or a session logged off, easily target users, desktops and VDI sessions with remediations. Automate the remediation of recurring issues with intelligent workflows.

RIGHT-SIZE CONFIDENTLY

Know Your Next Move

Continuously assess the usage, performance and capacity of your VDI deployments. Right-size your environments based on facts, identifying opportunities to optimize costs.

Why Nexthink?

With Nexthink VDI Experience, you can fix VDI issues faster, reduce escalations and increase productivity of employees and IT.

HOW IT WORKS

Discover Key Features

SESSION VIEW

Know Where to Focus

Track how your virtual desktops are performing by comparing all VDI and desktop pools in one place. Monitor and visualize key VDI experience indicators to quickly identify the source of issues.

SESSION DETAIL

Find the Source

Drill into every session to see how people connect, a detailed timeline of their experience and what’s effecting it. Uncover problem applications and failed network connections.

AI-GUIDED INSIGHTS

Cut Through Complexity

See the trends, patterns and outliers that are hidden beneath the surface. Use conversational access and AI Insights to detect issues and recommend the most impactful changes.

APPLICATIONS

Ensure Application Stability

Don’t let application issues be the source of complaints in your VDI environment. Ensure applications are stable and performant in VDI so you are not blamed for poor experience.

NETWORK

Uncover Hidden Network Issues

Stay ahead of connectivity issues by discovering failed connections from applications and VDI desktops. Ensure endpoints can connect to your VDI environment.

Nexthink gave us the visibility and control we needed to continously improve month over month employee experience across over 60 business critical, revenue generating applications.

Miguel Cotignola
Edward Jones

We could see a lot of our infrastructure, but nothing on the client side. Now with Nexthink, we can see what really happens on the clients and with the software. Not just on the backend or in the infrastructure or servers, but live and in color for our users.

André Spölming, IT Lead
Apetito

What Nexthink’s been able to do is give us that visibility into our world that we never had. What's going to be the biggest bang for the buck? Let’s get the big picture and then walk through it and prioritize the work.

Derek Wisenhunt
Southwest Airlines

Employee Engagement is the only tool that enables us to directly engage employees to better understand what they are going through so we can help them faster and more efficiently.​ Not only does this improve how employees feel, but it delivers hard metrics like cost avoidance and deflected tickets.

Geoffrey Wright​, Global Solution Owner ​– GenAI and Digital Experience
Mondelēz International​

Nexthink gave us the visibility and control we needed to continously improve month over month employee experience across over 60 business critical, revenue generating applications.

Miguel Cotignola
Edward Jones

We could see a lot of our infrastructure, but nothing on the client side. Now with Nexthink, we can see what really happens on the clients and with the software. Not just on the backend or in the infrastructure or servers, but live and in color for our users.

André Spölming, IT Lead
Apetito