Apps Are Too Much Work
Your team can do everything right, and your application can still fail. What if the employee never opens it, can’t complete a task, or there’s a slowdown or outage? Productivity decreases, complaints increase, and your team is blamed. Instead, you need greater control and visibility into your employee's total experience with their critical business applications.
Unlock Enterprise Digital Productivity
Empower your users with Nexthink Adopt, a DEX-powered digital adoption solution, that eliminates every application issue employee’s face. The in-app guidance, on-demand training, and AI-driven predictive analytics increase adoption, improves data quality, and boosts employee productivity.
Deliver end-to-end application success beyond the app screen with targeted desktop pop-ups, proactive application monitoring, and real-time resolution of IT application issues powered by the Nexthink Infinity platform.
Boost Daily Work Productivity
Streamline application onboarding and every daily task with real-time, in-app guidance and AI-driven prompts. From generating a sales quote to managing leave requests, employees receive contextual support that reduces friction, improves efficiency, and ensures reliable digital workflows consistently across your organization.
Enforce Employee Data Accuracy
Minimize input errors and boost data quality with on-demand training and real-time guidance. By offering clear, contextual prompts and field validation, it ensures accurate information capture, reduces rework, and prevents fines and compliance risk, empowering organizations to maximize the value of their enterprise applications with precision.
Remove Digital Friction with Predictive Analytics
Uncover inefficiencies across applications with AI-powered predictive analytics. Tracks user interactions, feature utilization, and workflow completion to enable leaders to address pain points before escalation, drive application adoption, and demonstrate strategic business value.
Transform Training with Interactive Learning
Make training engaging and effective by repurposing static documents into interactive, real-time learning experiences embedded within daily workflows. With in-app walkthroughs, contextual tooltips, and multimedia content, employees receive the right guidance exactly when they need it—boosting knowledge retention, reducing time spent searching for answers, and ensuring seamless software adoption without the need for traditional training sessions.
Why Nexthink?
With Nexthink Adopt, customers improved app navigation by 50%, increased app engagement by 91%, and saved $200,000 on support costs.
Discover Key Features
Know Where to Focus
Track how your content performs and monitor engagement rates with dashboards that pinpoint support needed. Prioritize your next steps with AI-driven analytics that highlight process efficiency improvements across your user journey for greatest impact.
Guide Employee Success
Deliver personalized guidance for employees with step-by-step instructions during their flow of work. Reduce unnecessary clicks and prevent errors with self-service support, hints, and in-product announcements. Improve proficiency and adoption with moment in time training and checklists of their progress. Carry this proven methodology across applications with one consistent overlay for a unified experience across every application.
Spark Interactions with Pop-Ups
Drive continuous value with targeted desktop pop-ups that guide users directly to new features or updated processes with one click. This powerful channel drives usage, collects feedback, and resolves app issues without the employee having to open the app, ensuring a frictionless experience every step of the way.
Continuous Optimization and Proactive Issue Resolution
Ensure employees don’t face technical disruptions. Real-time visibility into application reliability, responsiveness, and user interactions means issues are resolved before they impact workflows, optimize application usage, and enhance the digital employee experience—all while reducing IT support costs.
AI guidance for writing and content creation
Increase productivity with in-the-moment writing support with AI-powered writing assistance. Generate drafts, and enforce tone, clarity, and compliance, customized to your organization’s policies. Boost content quality and empower employees to respond faster with greater accuracy and confidence.
If we could have done anything differently in our project, we would have engaged with Adopt from the very start.”
“Our team oversees the HR platforms we use on a global scale. Adopt helps us to bring the best possible experience and adoption to that. [...] We want our people to understand our tools, but we also want to make tasks easy. Adopt makes both these things possible. [...] Adopt's analytics give us concrete answers on what is and isn't working for our people and our admins."
Thanks to Adopt, there’s one email I never receive any more: ‘Where is the training material?"
Nexthink Adopt provides that consistency for our employees, which in turn saves both our HR Support & IT teams money and hours previously spent on addressing issues."
We use Adopt data to see where we need to put support to help our people be as efficient as possible."
Adopt has not only given us an improvement to the employee experience, but brought us much, much closer to our users."
Adopt means my team spend less time on support and more time testing features, implementing products and improving the employee experience.”
If we could have done anything differently in our project, we would have engaged with Adopt from the very start.”
“Our team oversees the HR platforms we use on a global scale. Adopt helps us to bring the best possible experience and adoption to that. [...] We want our people to understand our tools, but we also want to make tasks easy. Adopt makes both these things possible. [...] Adopt's analytics give us concrete answers on what is and isn't working for our people and our admins."