You are using an ad blocker that is interfering with our web typography and internal javascript. Please whitelist our domain to live in a more beautiful world. No ads here, just really great software!

We use cookies to offer you a better browsing experience, analyze site traffic, personalize content, and serve targeted advertisements. If you continue to use this site, you consent to our use of cookies.

Service Monitoring

Service consumption & outages. From the user’s perspective

Your service monitoring tools indicate everything is normal, but your employees are complaining about service outages. The problem? Your traditional datacenter infrastructure doesn’t extend to end-user devices. Nexthink enables IT organizations to focus on your most critical stakeholder—the business consumer.

Gain a complete understanding of service consumption and outages from the employee’s standpoint.

Insights for infrastructure teams Find and fix service failures

  • Monitor end-to-end delivery of IT services
  • Identify service failures and outages in real time
  • Examples:
    • Gain constant visibility into the email service by integrating Nexthink dashboards with NOC monitoring tools
    • Spot a degraded critical business service as soon as issues occur and act accordingly

Insights for service owners Track service adoption and consumption

  • Monitor service adoption and consumption in real time
  • Engage with employees to improve IT service
  • Examples:
    • Track the adoption of the collaboration platform service
    • Communicate with end users to better configure the corporate cloud storage service

Want to know more?

Schedule a demo

© 2018. Nexthink, Inc. All rights reserved.