You are responsible for securing, patching, maintaining, and evolving all end-user computing environments at your company and are held accountable for delivering a top-tier digital workplace experience for employees.
Ensuring a standard operating environment for all employees is difficult or impossible
Installing, patching, and maintaining applications / operating systems on end-user devices is difficult or impossible
You have limited visibility into issues experienced on employee devices and are unable to provide adequate support around these issues
You have no insight into employee hardware and software consumption and cannot optimize for the various types of employees at your company
Blue Screen of Death
Detect the dreaded BSOD and identify the trends contributing to recurring crashes.
Use Nexthink to identify all employees suffering from high CPU usage, and proactively fix with a couple of clicks.
End-users cannot use business-critical applications since they have an outdated version of Java on their endpoints.
Standard operation environments are monitored and remediated automatically with the help of Nexthink and SCCM
Automate the installation, patching, and maintenance of application and OS infrastructure while at the same time measuring these activities using end-user feedback to gauge the success of transformation efforts
Investigate issues experienced on employee devices in depth, remediate with one-click fixes for both that employee, and other possible experiencing the same issues
Create personas and scores to optimize employee hardware and software consumption and experience
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Remotely manage installation and un-installation of applications on devices using Microsoft Software Installer (MSI) or custom…
Change is the addition, modification or removal of anything that could have an effect on IT…
Manage Group Policies on Windows devices.
Perform remote troubleshooting and maintenance of Nexthink Collectors on the devices.
Better manage your Nexthink infrastructure in terms of inventory, updates and troubleshooting of the Nexthink Collectors…
Obtain information about certain files (size and path), remove unnecessary files such as temporary, cached or…
Investigate Java Runtime usage in the environment.
Investigate Citrix platform usage in the environment and retrieve Virtual Applications round-trip time.
Provide information that is useful for troubleshooting common Windows issues and gaining better insight into the…