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How to Increase IT’s Value in Economic Uncertainty:

Using XLAs to Impact Company Performance, Reduce Operational Costs, and Improve the Employee Experience

Webinar
Using XLAs to Impact Company Performance, Reduce Operational Costs, and Improve the Employee Experience

In this time of economic uncertainty, IT teams are being driven to reduce costs and increase operational efficiency.

In this webinar, we explore the importance of DEX, how the use of XLAs can improve it, and how these factors together can bring big improvements to companies overall. We’ll outline the specific elements of XLAs and share best practices for implementing them. We’ll also talk about real-life situations in which companies benefitted from implementing an XLA-based system. Participants will learn:

  • What DEX is and why it’s so important, especially in today’s economic environment
  • What an XLA is and why it’s the next evolution of the SLA
  • How companies can benefit from using XLAs
  • What elements XLAs contain and how companies can best implement them
  • How real -life companies benefitted from using XLAs