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Analyst Report

Gartner: Designing for ‘Employee Experience’ Will Increase Engagement and Business Impact of IT Projects

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Gartner: Designing for 'Employee Experience' Will Increase Engagement and Business Impact of IT Projects

Ignoring the employee experience weakens the impact of critical IT projects on business outcomes — it also alienates employees. Application leaders focused on the digital workplace are strengthening technology planning with employee experience (EX) design in mind and achieving results that translate into greater employee productivity, less attrition and more customer happiness.

We invite you to read this full Gartner report with our compliments to learn:

  • How the most successful IT leaders are transforming their employee experiences
  • How to establish feedback, assessment and continuous evaluations to recalibrate EX
  • How to develop a design strategy that connects EX to your organization’s employer value proposition & brand

 

Designing for ‘Employee Experience’ Will Increase Engagement and Business Impact of IT Projects, Helen Poitevin, Jim Davies, Bruce Robertson, Carol Rozwell, 9 October 2018