Why Shift to Proactive IT?
Stop Firefighting
Solve Issues at Scale
Prevent Escalations
Automate Self-Help
See How the Nexthink Experience Platform Can Drive your Proactive IT Strategy
3 Steps to a Data-Informed, More Proactive IT Department
The Proactive IT Platform
Nexthink Data You Can Act On
With the Nexthink Experience platform, your IT organization can solve issues before they become incidents that plague workforces and starve IT innovation. Nexthink provides real-time visibility into the technology your employees use, streamlines the support process through powerful automation capabilities, and enables improved engagement with employees no matter where they work.
Johnson & Johnson: a Frictionless IT Experience


Instrumental in measuring real world performance impact of IT products and services. Enabling direct user communications via campaigns was a major deciding factor and illuminated with working from home and future of work.
This product is amazing in terms of understanding the invisible problems happening with end users and act proactively... After the implementation of Nexthink in our infrastructure, we achieved tremendous insights onto the user devices to understand the root cause in multiple aspects.
Fantastic product that has strengthened our handle on the end user experience by providing a proactive approach, allowing us to ensure end users are more productive and incidents are kept to a minimum by swift intervention.