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Press Release|3 minutes

Nexthink Announces the Release of Nexthink V5.2

Natural language search experience and advanced analytics for office printing

September 8, 2014 – Lausanne, Switzerland –Nexthink®, the unique provider of End-user IT Analytics, today announced the release of Nexthink V5.2.Nexthink’s End-user IT Analytics help organizations improve IT services, endpoint threat detection and security compliance, and workplace transformation projects.

The new smart search available in Nexthink V5.2 will help organizations lower the level of technical expertise needed to leverage IT analytics. Searches can be performed in natural language and the most accurate and meaningful results will be displayed in seconds. Live and historical data of one or many endpoints and activity is available at your fingertips.

“Enterprises are considering how technology can help them lower costs or boost productivity. All enterprises print documents, but the majority overspend on equipment and supplies, undermanage their print assets, and fall victim to some technology providers’ self-serving advice,” [1] said Sharon McNee, Principal Analyst, Gartner.

“Most enterprises understand they have a problem, but few have the necessary information, leadership, funding and strategy to solve that problem. Organizations often overlook print, although Gartner has found that organizations that manage their printer, copier, MFP and fax fleets can save up to 30% of their printing costs,”[2] said Sharon McNee, Principal Analyst, Gartner.

Improved end-user printer analytics in Nexthink V5.2 include enhanced functionality and precision that helps IT organizations better understand their printing environment. More printer types are recognized and print jobs are recorded even in complex scenarios. Organizations can now accurately measure and improve printing services to optimize performance and savings.

“You cannot manage what you cannot measure and Nexthink’s End-user IT Analytics help our IT team enhance security and improve the quality of our IT services,” said Michel Nakhal, IT Director at Choueiri Group. “In addition to raising the level of protection and performance, Nexthink V5.2 will enable us to optimize our printing services and save significant costs.”

“We are excited about the reaction from partners and customers to Nexthink V5. In the first six months, over 34% of more than 500 customers have upgraded,” said Vincent Bieri, Co-Founder and Chief Product Evangelist at Nexthink. “The smart search in Nexthink V5.2 makes End-user IT Analytics available to a broader audience with low training investments. The printing analytics provide cost savings intelligence and additional threat indicators in addition to network traffic anomalies to identify risks of data exfiltration.”


About Nexthink

Nexthink is the innovator of End-user IT Analytics for security, ITSM and transformation. Our software uniquely provides enterprise-wide, real-time: analytics covering all endpoints, users, applications and network connections; and visualization of IT infrastructure and service delivery. Nexthink helps IT departments connect, communicate and collaborate to achieve their major goals and to optimize endpoint security, operations, support and workplace transformation projects. Nexthink’s real-time analytics and visualization extend help desk, server monitoring, APM (application performance management) and PCLM (PC lifecycle management) tools and provide essential visibility for IT governance.

Nexthink serves the Global 5000 utilizing a leveraged partner model. Nexthink is a private company headquartered in Lausanne, Switzerland.

Nexthink® is a registered trademark of Nexthink S.A. To learn more, visit

Media contact                               

Victoria Calmon
Tel: +33 6 34 77 15 97



[1]Agenda Overview for Imaging and Print Services, 2014, 02 January 2014 G00259712, Analyst(s): Sharon McNee

[2]Agenda Overview for Imaging and Print Services, 2014, 02 January 2014 G00259712, Analyst(s): Sharon McNee

Thank you!