Market demand for “Outside-In” solutions drives End-user IT Analytics momentum
Lausanne, Switzerland – Nexthink®, the unique provider of End-user IT Analytics, today announced 60% year-on-year growth in 2014 and continuing momentum into 2015 with its flagship event Analytics’15.
Nexthink End-user IT Analytics continues to resonate with customers as they look for solutions that provide “Outside-In,” from end-user to IT service, operational intelligence. Nexthink has over 500 customers globally, who continue to expand their usage by adding new modules and integrating end-user analytics with existing processes to make smarter decisions.
IT Executives. According to a new report from Forrester Research, 90% of IT executives say their end-users struggle with business technology problems that they have no way to detect.
“Nexthink is committed to providing innovation that revolutionizes IT operations,” said Pedro Bados, CEO/President and Co-founder of Nexthink. “At Analytics’15 we saw many examples from system integrators, MSPs and customers using Nexthink’s real-time analytics to gain insights into their business technology from the end-user perspective, which enables IT operations and security in a whole new way.”
Customer Satisfaction. Nexthink achieved a 99% customer renewal rate, and satisfaction rating of 8.32 on a scale of 0-10 with 10 being highest.
Industry Recognition. In 2014 Nexthink was named by Gartner a Cool Vendor in APM and ITOA and was recognized by CRN and Red Herring Top 100 Europe.
Partner Momentum. Approximately 90% of new customer revenue is from partners. During 2014 Nexthink entered into new technology relationships with leading MSPs CompuCom, Getronics, HCL, Tech Mahindra and Wipro. In addition, Nexthink entered into a reseller relationship with LANDESK as part of the LANDESK One program.
Analytics’15 Sold-Out. Continuing momentum into 2015 Nexthink’s flagship event Analytics’15, held in Geneva January 13-15, in only its second year grew by over 100%. With over 400 attendees the conference brought together ITOA thought leaders from around the world to share innovative use of analytics that transform IT operations, security and governance.
Nexthink is the innovator of End-user IT Analytics for security, ITSM and transformation. Our software uniquely provides enterprise-wide, real-time: analytics covering all endpoints, users, applications and network connections; and visualization of IT infrastructure and service delivery. Nexthink helps IT departments connect, communicate and collaborate to achieve their major goals and to optimize endpoint security, operations, support and workplace transformation projects. Nexthink’s real-time analytics and visualization extend help desk, server monitoring, APM (application performance management) and PCLM (PC lifecycle management) tools and provide essential visibility for IT governance.
Nexthink serves the Global 5000 utilizing a leveraged partner model. Nexthink is a private company headquartered in Lausanne, Switzerland.
Nexthink® is a registered trademark of Nexthink S.A. To learn more, visit https://www.nexthink.com.