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Press Release|3 minutes

Nexthink helps Orange Business Services strengthen its cloud computing transformation and management services

Virtualized Desktop Infrastructure (VDI) transformation solution enables unique, unmatched end-user centric perspective

March 27, 2013 – Lausanne – Nexthink® the unique provider of end-user centric, IT infrastructure real-time monitoring and analytics, today announced that Orange Business Services the business services arm of France Telecom-Orange, selected Nexthink as a key differentiator to deliver world class Virtual Desktop Infrastructure (VDI) transformation services.

Nexthink delivers unique IT infrastructure monitoring capabilities from the end-user perspective. Nexthink maps all IT services delivered to end-users’ physical and virtual devices, analyzes all relevant end-user events, including infrastructure changes, application usage, bandwidth, failures, workplace performance and security compliance risks and issues. Using Nexthink, IT organizations are able to:

  • Plan and manage complex transformation projects,
  • Proactively manage performance and rapidly determine root-cause,
  • Enforce security and compliance policies,
  • Optimize IT infrastructure costs in a way no one else can.

By integrating Nexthink’s technology into its VDI transformation and hybrid infrastructure management services, Orange Business Services can address the most challenging aspects of IT transformation projects with utmost precision and transparency, taking into account technical constraints, end-user performance impact, security risks and identifying opportunities for cost optimization.

“Our customers will benefit from Orange Business Services’ ability to precisely plan and deliver complex transformation projects and manage their datacenter in a unique, proactive fashion, while enforcing compliance and optimizing the IT infrastructure cost,” said Khaled Khondker, VP Global Services Europe – IT Services and Solutions at Orange Business Services. “By integrating Nexthink as a key component of our technology framework, we can proactively and continuously identify and resolve performance issues from each end-user workspace and across our customers’ entire IT infrastructure. This is part of Orange’s overall strategy to ensure the end-user experience and secure the end-user workspace.”

“Nexthink is proud to count Orange Business Services among its visionary users. With Nexthink, Orange Business Services is able to deliver a wider range of high value added services to existing and new customers and precisely manage the most challenging transformation projects,” said François D’Haegeleer, VP Business Development and Strategic Alliances at Nexthink. “We are committed to enable leading MSPs and Global Systems Integrators to leverage our technology and increase opportunities to provide their customers with best-in-class services, with a unique end-user perspective of their IT infrastructure.”


About Nexthink:

Nexthink provides the most advanced, intelligent real-time: monitoring, investigation analytics, and root cause analysis for the entire IT Infrastructure from the end-user perspective. Our software helps IT connect, communicate and collaborate to achieve their major initiatives and improve their business end-user’s IT experience. Nexthink is complimentary to traditional application performance management (network and server), help desk, operations management, and security tools and eases ITIL change and release management processes.

Nexthink serves the Global 5000 utilizing a leveraged partner model. Nexthink is a private company headquartered in Lausanne, Switzerland.

Nexthink® is a registered trademark of Nexthink S.A. To learn more, visit

PR contact:

Victoria Calmon
Tel: +33 6 34 77 15 97

Thank you!