Nexthink joins LANDESK One ISV partner program to drive IT department and end-user productivity
November 05, 2013 – Lausanne – Nexthink®, the unique provider of End-user IT Analytics, today announced it has joined LANDESK’s ISV partner program, LANDESK One. This partnership integrates Nexthink’s end-user IT analytics capabilities with LANDESK Service Desk and LANDESK Management Suite, to help IT departments drive efficiency, end-user satisfaction and service delivery objectives.
Nexthink provides real-time visibility and analytics on the usage of the entire IT infrastructure and endpoints from the end-user perspective. All important end-user related events, for example changes in the IT infrastructure, application usage, bandwidth, error messages and crashes, as well as potential security risks, and the performance of all applications and IT services are analyzed and visualized from the end-user perspective.
LANDESK Management Suite can be used to automatically deploy the Nexthink Collector to all endpoints. Through use of LANDESK interfaces, Nexthink’s analytics can be accessed directly from within the LANDESK Management Suite and Service Desk consoles, in the context of the process, activity, or configuration item being worked on. Used in conjunction with LANDESK, provides the real-time visibility needed for operations and support teams to quickly and efficiently plan and implement change management, as well as diagnose and resolve incidents. Nexthink analyzes all end-user and endpoint activity including failures that enables proactive incident management and dramatically simplifies the process of problem management, ultimately reducing the number of new incidents and increasing end-user productivity.
“We are excited about partnering with LANDESK,” said Kirsten Ward, VP Global Business Development and Alliances at Nexthink. “The integration of Nexthink with LANDESK will help drive IT operations, service management and end-user productivity.”
“We are pleased to have Nexthink join LANDESK One,” said Steve Workman, VP Corporate Strategy and Planning at LANDESK. “Nexthink’s End-user IT Analytics is the perfect complement to our solution portfolio and our User-Oriented IT vision.”
“As a long-time LANDESK partner and a new Nexthink partner we are pleased to see the integration between Nexthink and LANDESK,” said Glenn Guensch, Co-founder at RennerBrown. “In the short time we’ve been working with Nexthink, we’re seeing tremendous interest in how Nexthink’s End-user IT Analytics helps improve every aspect of an IT department’s operation for smarter IT.”
Nexthink is the innovator of End-user IT Analytics for security, ITSM and transformation. Our software uniquely provides enterprise-wide, real-time: analytics covering all endpoints, users, applications and network connections; and visualization of IT infrastructure and service delivery. Nexthink helps IT departments connect, communicate and collaborate to achieve their major goals and to optimize endpoint security, operations, support and workplace transformation projects. Nexthink’s real-time analytics and visualization extend help desk, server monitoring, APM (application performance management) and PCLM (PC lifecycle management) tools and provide essential visibility for IT governance.
Nexthink serves the Global 5000 utilizing a leveraged partner model.
Nexthink is a private company headquartered in Lausanne, Switzerland. Nexthink® is a registered trademark of Nexthink S.A. To learn more, visit https://www.nexthink.com.