UK & Northern Europe customer wins include University College London Hospitals (UCLH) NHS Foundation Trust, AdminRE, Sage and the city of The Hague
Farnborough – Nexthink®, the pioneer of End-user IT Analytics, today announced over 170% annual growth in the UK and over 50% growth globally. This is the 9th consecutive quarter of record growth for the Company. Nexthink continues to lead End-user IT Analytics, and was recognized for “Innovation of the Year” by the ITAM Review.
Since launching in the UK in 2012, Nexthink has witnessed more that 100% growth year-on-year, reaching 170% growth in 2015 as compared to 2014. In 2015, Nexthink has signed up 45 new logos in the UK alone with 10 new partners added. Nexthink’s UK team has grown from one employee in 2012 to a 22-strong team today and continues to expand. Nexthink’s UK office in Farnborough is headquarters of its Northern European operations, headed by Steven Little, Director, Northern Europe.
UK customer wins in 2015 include University College London Hospitals (UCLH) NHS Foundation Trust, who selected Nexthink to provide real-time visibility and analytics across its technical estate and network infrastructure. Other UK and Northern European customer wins include London School of Hygiene & Tropical Medicine, AdminRE, Sage and the city of The Hague. Worldwide, the company signed up Advocate Health Care, Commerzbank, Magna International and the Ministry of Health UAE.
Nexthink ended the year with over 600 customers worldwide, representing more than 2.4 million end-user endpoints under management.
“2015 has been the best year in the Company’s history. The response to Nexthink V6 from customers and reviewers has been fantastic, and we expect 2016 to be even better,” said Pedro Bados, CEO/President and Co-founder of Nexthink. “This year we will release a new innovation that will expand our analytics platform and truly revolutionize the way IT communicates with the business.”
Nexthink was founded in Lausanne, Switzerland in 2006, where it pioneered its unique End-user IT Analytics solution. Today the company operates in seven countries world-wide, including, Switzerland, The United States, France, the United Kingdom, Germany and the United Arab Emirates.
New in Nexthink V6:
– A fully redesigned dashboard for smarter decisions; winner of ACM intelligent user interface award.
– New end-user view that displays all devices in a synoptic view for faster incident resolution.
– Progressive discovery that enables, with a single click, proactive incident and problem management.
– The ability to extend End-user IT Analytics to Windows Servers for more complete analysis of the end-user’s experience.
– HP ArcSight integration that correlates end-user and endpoint security analytics alerts with other security events to provide real-time contextual awareness for attack lifecycle and kill chain methodologies.
Customer Satisfaction. Nexthink achieved a 97% renewal rate, and a Net Promoter Score (NPS) rating of 41%. The NPS is based on scale of 1-10 where a score of: 9-10 is Promoter; 7-8 = is Passive; and 0-6 is Detractor. The “Net” score is calculated by subtracting the detractors from the promoters. According to a Temkin Group study in 2012 Companies with a NPS above 40% “have much higher purchase momentum and are poised to grab a lot of market share.”
Industry Recognition. Industry experts are discovering that End-User IT Analytics bring value to virtually every discipline. In 2015 Nexthink’s End-user IT Analytics was awarded “Innovation of the Year” by the ITAM Review, the “Endpoint Security Award” at the Computing Vendor Excellence Awards, and “Best Security Project of the Year” by ComputerWeekly. Since its launch three years ago, Nexthink’s global partner program has received a 5-star rating by CRN.
Partner Momentum. Nexthink’s channel business continues to show strong momentum with 80% of Nexthink’s revenue through partners. In 2015, Nexthink strengthened strategic relationships with leading MSPs CompuCom, Getronics, HCL, Tech Mahindra and Wipro, and its reseller relationship with LANDESK as part of the LANDESK One program.
Nexthink is the innovator of End-user IT Analytics for security, ITSM and transformation. Our software uniquely provides enterprise-wide, real-time: analytics covering all endpoints, users, applications and network connections; and visualization of IT infrastructure and service delivery. Nexthink helps IT departments connect, communicate and collaborate to achieve their major goals and to optimize endpoint security, operations, support and workplace transformation projects. Nexthink’s real-time analytics and visualization extend help desk, server monitoring, APM (application performance management) and PCLM (PC lifecycle management) tools and provide essential visibility for IT governance.
Nexthink serves the Global 5000 utilizing a leveraged partner model. Nexthink is a private company headquartered in Lausanne, Switzerland.
Nexthink® is a registered trademark of Nexthink S.A. To learn more, visit https://www.nexthink.com.
Any work, report, notes, article, presentation, graphics, photographs, analysis, forecast submitted by MarketsandMarkets as part of ‘this submission’ shall not amount to any form of assurance or guarantee that MarketsandMarkets have determined or predicted future events or circumstances. MarketsandMarkets disclaims any responsibility, liability to any party for any losses, costs, damages, liabilities, expenses incurred directly or indirectly by anyone as a result of use, reproduction, circulation, publication, or use of this submission in whole or in part.
Tel: +44 7966505044